I do not recommend using their service I do not recommend using their service. Too many issues to list. Extremely poor communication, unclear directions and follow up - bills you for a millions things after the fact.

Carla Carla, my wife, and I have been trying to get assistance and answers regarding our accounts. We sent our court papers in August and no one has been able to help us. We keep getting passed from one person to another with no results. I have asked several times to have someone call me 316-640-0234 and no one does. You did a great job with the other creditors but have clearly dropped the ball since August.

Agent Kevin T. Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls is very important, however speaking clearly and distinctly will show care in handling future customers. Thanks again. David

Royal Legal Group is THE BEST Royal Legal Group is THE BEST! They immediately improved my cash flow by $500 a month when I signed up. Then, less than a year into the program, I got into another cash flow bind due to legal problems number two son was having. I called Royal Legal Group and was able to work something out that allowed me to assist number two son, fix my cash flow issue (again), and continue on my road to correcting my financial situation. Royal Legal Group in general, and customer rep Kevin in particular, saved the day. Thanks RLG!

I did not have a good customer service… I did not have a good customer service experience. They could not answer my questions and I was spoke to like I was a idiot. The "expert" I was transferred to raised his voice at me and tried to intimidate me. He was very rude. I honestly don't think anyone is working on our account or reading the documents I am downloading. They take our payments every month, but haven't been doing anything with our creditors. We are very scared that we have made a huge mistake trusting this company.