Angela Cornelison
GBI did not have a good customer service… I did not have a good customer service experience. They could not answer my questions and I was spoke to like I was a idiot. The "expert" I was transferred to raised his voice at me and tried to intimidate me. He was very rude. I honestly don't think anyone is working on our account or reading the documents I am downloading. They take our payments every month, but haven't been doing anything with our creditors. We are very scared that we have made a huge mistake trusting this company.
Renee
GBI'm getting a little skeptical about… I'm getting a little skeptical about this organization. It seems that things are moving at a snails pace, yet the creditors are contacting me all of the time about settling the account. I'm concerned about the fees that keep being added to my accounts. I wonder if I should just negotiate with the creditors myself and move this along. Anyone have any input?
Jeff
GBCarla Carla, my wife, and I have been trying to get assistance and answers regarding our accounts. We sent our court papers in August and no one has been able to help us. We keep getting passed from one person to another with no results. I have asked several times to have someone call me 316-640-0234 and no one does. You did a great job with the other creditors but have clearly dropped the ball since August.
Courtney Schnell
GBDO NOT USE UNLAWFUL BUSINESS PRACTICES Do not do business with this company! Unlawful and dishonest business practices. Should be ashamed of themselves and are a disgrace; I’m shocked this company is able to operate in the United States.
Leigh Mueller
GBI do not recommend using their service I do not recommend using their service. Too many issues to list. Extremely poor communication, unclear directions and follow up - bills you for a millions things after the fact.