Royal Legal Group is fraudulent Royal Legal Group is a fraudulent gang of crooks that lie and then lie about their lies. Phone calls are not returned and when I do call, no one has any background information about my account. Royal Legal Group claimed they had a settlement agreement with a creditor and mysteriously the last payment was reversed by the creditor. Royal Legal did nothing about it for A YEAR! Until I was served with a summons to appear in court. Then Royal Legal refused to honor the contract and represent me in the case, this has happened twice and is on going. The court when they found out who did this to me told me that Royal Legal has NEVER made an appearance in their court. And that I’m basically screwed.

Nightmare! So far dealing with this company has been a nightmare. I'm on hold forever when I call. One person to the next has no clue what's going on with my account. I had changed my account information and have been dealing with them to get things straightened for almost a month now and it's still HORRIBLE. I am starting to question this business and whether they will truly be able to help me.

Agent Kevin T. Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls is very important, however speaking clearly and distinctly will show care in handling future customers. Thanks again. David

I would actually give Royal no stars I would actually give Royal no stars, if that was an option. We were very pleased with the program until about 2-3 months ago, not sure if they had a change in management. Communication became horrible, no one could help when I would call in. The response was always someone will get back to you in 3 business days, with no return phone call. Royal let a settlement fall threw the cracks without us being aware, this was our last account. After weeks of calling in to try and get updates, a new negotiation was done that was completely ridiculous, the settlement would have kept us in the program for another 7 months, when we could have been done with the original negotiation. I would not recommend this program.

Ah Royal Legal what can I say about… Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of idots you talk to a supervisor and it's always a different one always tell you "I'll look into that, next supervisor I'll look into that, next supervisor I'll look into that" Please DO NOT USE THIS JOKE OF A DSC, find some other way or some other DSC STAY AWAY FROM THEM THERE IRRESPONSIBLE