Annette Fuston
GBRun! Run away quickly! During the 4 years I was involved with them, I resolved 2 of my 5 accounts myself and a 3rd one involved litigation which they don’t seem to take too seriously or urgently. They actually referred me to an attorney in a different practice.
Les More
GBTo many problems to list... To many problems to list.... most credit cards just lays unattended and cost in intrest and late fees just keep climbing....l finally withdrew my unpaid accounts which are now larger and contracted credit cards and made much better payoff agreements than l got with others they negotiated.
Jeff
GBCarla Carla, my wife, and I have been trying to get assistance and answers regarding our accounts. We sent our court papers in August and no one has been able to help us. We keep getting passed from one person to another with no results. I have asked several times to have someone call me 316-640-0234 and no one does. You did a great job with the other creditors but have clearly dropped the ball since August.
Deana Funk
GBKevin C was helpful today Kevin C was helpful today - my bad for calling after the negotiators had left. Overall our experience with Royal Legal Group has been frustrating at best. I don’t know if it is just our situation, however, three of our four accounts that have been negotiated so far have ended up in legal action, requiring us to pay more money in and often pay for legal fees as well. We had to come up with 2 additional payments of $800 and one additional payment of $600 on top of the $554.32 that we pay monthly. So for April, May and June, our payments in will have totaled $3,862.96!! We have one more account to begin negotiating. I’m praying that this account will be negotiated without going to litigation.
david ouano
GBAgent Kevin T. Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls is very important, however speaking clearly and distinctly will show care in handling future customers. Thanks again. David