Deana Funk
GBKevin C was helpful today Kevin C was helpful today - my bad for calling after the negotiators had left. Overall our experience with Royal Legal Group has been frustrating at best. I don’t know if it is just our situation, however, three of our four accounts that have been negotiated so far have ended up in legal action, requiring us to pay more money in and often pay for legal fees as well. We had to come up with 2 additional payments of $800 and one additional payment of $600 on top of the $554.32 that we pay monthly. So for April, May and June, our payments in will have totaled $3,862.96!! We have one more account to begin negotiating. I’m praying that this account will be negotiated without going to litigation.
Theresa Torres
GBI would actually give Royal no stars I would actually give Royal no stars, if that was an option. We were very pleased with the program until about 2-3 months ago, not sure if they had a change in management. Communication became horrible, no one could help when I would call in. The response was always someone will get back to you in 3 business days, with no return phone call. Royal let a settlement fall threw the cracks without us being aware, this was our last account. After weeks of calling in to try and get updates, a new negotiation was done that was completely ridiculous, the settlement would have kept us in the program for another 7 months, when we could have been done with the original negotiation. I would not recommend this program.
LaReina Waldorf
GBThank You Royal Legal Group!!! Thank You Royal Legal Group! This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!
Poleng
GBThis company is a joke. I think they could provide a good service, but unfortunately the people you talk to (never the same person) are incompetent and will tell you something different every time you speak to them. Because these clowns never did what they said they would do and it went on for so long, that a debt ended up in litigation and now they won’t take it on and I am left to deal with it. I feel complete outrage and desperation when I thought I was on a path to redemption the past two years. They have failed to deliver.
Donald Norris
GBAs a practicing attorney for decades… As a practicing attorney for decades and partner of Stonepoint Law Group, PLLC . I am proud of the work we do assisting our clients. For those struggling with credit card bills we provide a tailored and effective way to relieve them of their debt burden. The team here at Stonepoint law firm is experienced, thorough and compassionate. We strive to make this experience as stress free as possible. At Stonepoint PLLC, we welcome the opportunity to consult with anyone struggling with overwhelming debt."