LaReina Waldorf
GBThank You Royal Legal Group!!! Thank You Royal Legal Group! This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!
david ouano
GBAgent Kevin T. Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls is very important, however speaking clearly and distinctly will show care in handling future customers. Thanks again. David
Ernie Hearn
GBThey were fast in signing me up, but it stops there They were fast in signing me up, but they have a very poor customer serve department. I have been trying for two weeks to get a refund on money that they withdrew after being told that it would be skipped. I talked to them three times sense then and I have had know refund. Credit score is going down because of overdrafts and late payments. I would look twice before going with this company.
Donald Norris
GBAs a practicing attorney for decades… As a practicing attorney for decades and partner of Stonepoint Law Group, PLLC . I am proud of the work we do assisting our clients. For those struggling with credit card bills we provide a tailored and effective way to relieve them of their debt burden. The team here at Stonepoint law firm is experienced, thorough and compassionate. We strive to make this experience as stress free as possible. At Stonepoint PLLC, we welcome the opportunity to consult with anyone struggling with overwhelming debt."
Angela Cornelison
GBI did not have a good customer service… I did not have a good customer service experience. They could not answer my questions and I was spoke to like I was a idiot. The "expert" I was transferred to raised his voice at me and tried to intimidate me. He was very rude. I honestly don't think anyone is working on our account or reading the documents I am downloading. They take our payments every month, but haven't been doing anything with our creditors. We are very scared that we have made a huge mistake trusting this company.