Thank You Royal Legal Group!!! Thank You Royal Legal Group! This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!

This company is a joke. I think they could provide a good service, but unfortunately the people you talk to (never the same person) are incompetent and will tell you something different every time you speak to them. Because these clowns never did what they said they would do and it went on for so long, that a debt ended up in litigation and now they won’t take it on and I am left to deal with it. I feel complete outrage and desperation when I thought I was on a path to redemption the past two years. They have failed to deliver.

Ah Royal Legal what can I say about… Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of idots you talk to a supervisor and it's always a different one always tell you "I'll look into that, next supervisor I'll look into that, next supervisor I'll look into that" Please DO NOT USE THIS JOKE OF A DSC, find some other way or some other DSC STAY AWAY FROM THEM THERE IRRESPONSIBLE

In program 1 year now, should I be worried? In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked my to resend 18 page document. This was also loaded on my customer portal on March 18, 2020; and it seems to be missing now. Notice of hearing date there.

I would actually give Royal no stars I would actually give Royal no stars, if that was an option. We were very pleased with the program until about 2-3 months ago, not sure if they had a change in management. Communication became horrible, no one could help when I would call in. The response was always someone will get back to you in 3 business days, with no return phone call. Royal let a settlement fall threw the cracks without us being aware, this was our last account. After weeks of calling in to try and get updates, a new negotiation was done that was completely ridiculous, the settlement would have kept us in the program for another 7 months, when we could have been done with the original negotiation. I would not recommend this program.