I did not have a good customer service… I did not have a good customer service experience. They could not answer my questions and I was spoke to like I was a idiot. The "expert" I was transferred to raised his voice at me and tried to intimidate me. He was very rude. I honestly don't think anyone is working on our account or reading the documents I am downloading. They take our payments every month, but haven't been doing anything with our creditors. We are very scared that we have made a huge mistake trusting this company.

In program 1 year now, should I be worried? In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked my to resend 18 page document. This was also loaded on my customer portal on March 18, 2020; and it seems to be missing now. Notice of hearing date there.

DO NOT USE UNLAWFUL BUSINESS PRACTICES Do not do business with this company! Unlawful and dishonest business practices. Should be ashamed of themselves and are a disgrace; I’m shocked this company is able to operate in the United States.

Thank You Royal Legal Group!!! Thank You Royal Legal Group! This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!

Ah Royal Legal what can I say about… Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of idots you talk to a supervisor and it's always a different one always tell you "I'll look into that, next supervisor I'll look into that, next supervisor I'll look into that" Please DO NOT USE THIS JOKE OF A DSC, find some other way or some other DSC STAY AWAY FROM THEM THERE IRRESPONSIBLE