This company is a joke. I think they could provide a good service, but unfortunately the people you talk to (never the same person) are incompetent and will tell you something different every time you speak to them. Because these clowns never did what they said they would do and it went on for so long, that a debt ended up in litigation and now they won’t take it on and I am left to deal with it. I feel complete outrage and desperation when I thought I was on a path to redemption the past two years. They have failed to deliver.

DO NOT USE UNLAWFUL BUSINESS PRACTICES Do not do business with this company! Unlawful and dishonest business practices. Should be ashamed of themselves and are a disgrace; I’m shocked this company is able to operate in the United States.

Nightmare! So far dealing with this company has been a nightmare. I'm on hold forever when I call. One person to the next has no clue what's going on with my account. I had changed my account information and have been dealing with them to get things straightened for almost a month now and it's still HORRIBLE. I am starting to question this business and whether they will truly be able to help me.

In program 1 year now, should I be worried? In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked my to resend 18 page document. This was also loaded on my customer portal on March 18, 2020; and it seems to be missing now. Notice of hearing date there.

Kevin C was helpful today Kevin C was helpful today - my bad for calling after the negotiators had left. Overall our experience with Royal Legal Group has been frustrating at best. I don’t know if it is just our situation, however, three of our four accounts that have been negotiated so far have ended up in legal action, requiring us to pay more money in and often pay for legal fees as well. We had to come up with 2 additional payments of $800 and one additional payment of $600 on top of the $554.32 that we pay monthly. So for April, May and June, our payments in will have totaled $3,862.96!! We have one more account to begin negotiating. I’m praying that this account will be negotiated without going to litigation.