david ouano
USAgent Kevin T. Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls is very important, however speaking clearly and distinctly will show care in handling future customers. Thanks again. David
Deana Funk
USKevin C was helpful today Kevin C was helpful today - my bad for calling after the negotiators had left. Overall our experience with Royal Legal Group has been frustrating at best. I don’t know if it is just our situation, however, three of our four accounts that have been negotiated so far have ended up in legal action, requiring us to pay more money in and often pay for legal fees as well. We had to come up with 2 additional payments of $800 and one additional payment of $600 on top of the $554.32 that we pay monthly. So for April, May and June, our payments in will have totaled $3,862.96!! We have one more account to begin negotiating. I’m praying that this account will be negotiated without going to litigation.
LaReina Waldorf
USThank You Royal Legal Group!!! Thank You Royal Legal Group! This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!
Donald Norris
USAs a practicing attorney for decades… As a practicing attorney for decades and partner of Stonepoint Law Group, PLLC . I am proud of the work we do assisting our clients. For those struggling with credit card bills we provide a tailored and effective way to relieve them of their debt burden. The team here at Stonepoint law firm is experienced, thorough and compassionate. We strive to make this experience as stress free as possible. At Stonepoint PLLC, we welcome the opportunity to consult with anyone struggling with overwhelming debt."
Sara
USNightmare! So far dealing with this company has been a nightmare. I'm on hold forever when I call. One person to the next has no clue what's going on with my account. I had changed my account information and have been dealing with them to get things straightened for almost a month now and it's still HORRIBLE. I am starting to question this business and whether they will truly be able to help me.