Monthly review Do you really have to verify my info every month? If I change anything I can inform you. Also instead of a phone review of my account standing you should send a hard copy so I can review it at anytime. I would also like to be reassured that my account is within the ending time frame as promised. I don't want to hear at a later time that the negotiated amounts will cause me to have to continue paying for a year or two more than I agreed to!

Avoid Pioneer I started with around $44k in credit card debt. I'm on the 4 year program scheduled to finish by September. I have one account remaining to settle and contacted pioneer earlier this year about paying off my remaining balance (around $4k in remaining payments) and they said it would take over $9000. They said I will have to make payments to the company directly after I complete the program if I don't pay any extra to then now. I have asked them to get a settlement offer from this last company but they refuse. They won't respond to emails or return phone calls. When I enrolled in the program I was told that I would most likely finish the program early. I have made all my payments on time so it's very frustrating that they were off by over $5000 and that they refuse to make any effort to settle this final account.

A horrible experience 34 months in the program only to be told it would take an additional 11 months. That is after paying an extra $206 a month for 12 months. We were told at that time the program would be shortened by "3 to 5 months". I have found the company to to be deceptive and dishonest at best. I have to almost harass them to get a return call from "upper management", in the end it will cost us more than $10,000 more than the original contract, but that's just an estimate (sarcasm totally intended)

bad service I posted a bad review over a year ago and finally got a call from Pioneer Law Firm. Nothing since then. They are still taking my money and not giving me any information about what they are doing with it.

So my account was to be closed out last… So my account was to be closed out last month and the balance in my GCS was to be returned. Didn't happen. And because of that, they took out another month's fee and tried to pay one of the creditors when it was obvious there wasn't enough in the account.