I have had a very poor experience with… I have had a very poor experience with Pioneer. There has been a huge lack of communication despite me asking for follow up phone calls or sending emails. I have been given incorrect information and now I find that I will be done with the program in November as stated but still owing a company a large amount which is unacceptable. I have been garnished by the three largest debts with no help from Pioneer. I have had to call and remind them to make payments to a debt settlement company and no one even apologized for that. I would not recommend this company and wish I had never gotten into this scam. I will be following up with someone to look into this mess as well. Stay away!!!!

Without a doubt the worst customer… Without a doubt the worst customer service of all time. They withdrew money out of my account and couldn’t care less about refunding the funds. So much attitude with every person in customer service. Look elsewhere.

My experience with Pioneer Law Firm has been a terrible experience! My experience with Pioneer Law Firm has been worse than Bad. My 2 years is up the end of this month and I am so glad. I still have 3 accounts that they haven't even touched and doesn't look like they will. I can't get anyone to call me back, I have called several times and was told Friday, Jan 13, that they had scheduled a conference call for me with a manager/supervisor. And of course they didn't call. There was one person that helped me, his name is Rubin Sosa, and he helped settle two claims that had gone to litagation, after two negotiators had told me they couldn't settle with these accounts. So I do thank him. But the rest of my experience has been one of the worst in my life. I strongly recommend that you find another way to help with your finances.

This company is the worse to try and… This company is the worse to try and talk to someone in person.I have tried calling several times and we play phone tag after I have been on the phone waiting for long time spans.. Last time I waited an hour and when I got the representative she told me she couldn't hear me and told me I had to call back and hung up on me.Funny as I have using the phone all day without a problem. Call back and I'm put on a computer message machine. They have stopped taking money out of my account but apparently it isn't a problem for them as there has been no communication for three months.

Unethical and Sloppy Law David Krotine represents my landlord. For six months I have been attempting to get my door secured. Today I received this email message directly from Mr Krotine. “ Knock me over with a feather. He finally admitted he was wrong on something and agreed with a solution. He does not need to have his other questions answered unless Kelly wishes to volunteer the information, but don’t tell him I said this please. “ Leave alone the absolute sloppiness and breach as a lawyer to respond directly to someone with legal counsel, you can see he is advocating for continued deception. We have had an unsecured door that resulted in my wife almost being assaulted. Despite telling Mr Krotine this and providing ample video evidence of all the issues, his goal is to continue to stonewall. If you are looking for sound ethical legal counsel, I would strongly suggest not working with David Krotine.