Find a better way to solve your debt problems. Find a better way to solve your debt problems. I've been with them for about 3 years. My credit score went down more than 100 points and it is not recovering at all. It seems like I owe more money because of late fees than before I started the program. If they can't handle a problem they'll put it off on you stating that the law firm they are communicating with is a very "hard" law firm and ask you to pay more money monthly (basically the amount I paid prior to enrolling in their program) or handle the debt yourself. I'm EXTREMELY unsatisfied with their services and wish that I never started dealing with them in the first place.

5 year journey to recovery Having been a client for 5 years after a nasty divorce, they were able to help me get going in the right direction. I only had one issue with a lawyer that was on retainer that showed absolutely no interest in assisting me. In fact I felt like an inconvenience. Everyone else was top notch and I would recommend Pioneer to anyone. Thanks everyone- you guys are the best=

I have had a very poor experience with… I have had a very poor experience with Pioneer. There has been a huge lack of communication despite me asking for follow up phone calls or sending emails. I have been given incorrect information and now I find that I will be done with the program in November as stated but still owing a company a large amount which is unacceptable. I have been garnished by the three largest debts with no help from Pioneer. I have had to call and remind them to make payments to a debt settlement company and no one even apologized for that. I would not recommend this company and wish I had never gotten into this scam. I will be following up with someone to look into this mess as well. Stay away!!!!

Not trustworthy We are currently involved, came to them to try to resolve our financial crisis, instead of turning to bankruptcy. They are not paying what they said, and won't return calls when they say they will. Wish I could start over and not go down this path.

awful customer service they messed up our payments- would submit multiple drafts in the same month without authorization and dragged their feet to get settlements- often times stating we needed to increase our monthly payment. keeping our fingers crossed that we are done with them and our credit scores start recovering but pretty sure i would have done better on my own- wished i had read these reviews first.