I love this software I love this software. It’s so convenient I can access everything from rosters, timesheets & attendance on my app. The only thing I can’t find or I haven’t seen is the section that will allow you the proficiency of each staff member’s. Overall I’m very impressed with Deputy

Copy and paste glitches I like that I can copy and paste the shifts, this makes it a lot faster of a process. Deputy can have some glitches sometimes where you cannot paste shifts for backshift, as it pops up with an error stating it is a bad request: end should be greater than start. Usually, the next day deputy is back to normal.

Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

Seamless. Constant Improvements & Updates I started a management position and this was the platform that was recommended we use for scheduling and timesheets/payroll. At first, it was slightly complex but there’s a lot you can do on here! Over the past year, the software has made great improvements and now it’s super seamless to use. Really enjoy Deputy now 👏🏻

Love Deputy! Love Deputy - we moved over to them for scheduling our 500+ workforce. Deputy has really made our scheduling process much more efficient and so now we are moving all our timesheets over to them too! Couldn't recommend Deputy any more! Great service!