AG
AUSo far, so good! So far, so good! As someone who regularly rosters, would love more flexibility in viewing the Schedule. I had specifics but can't remember, other than that everything has been good :)
JA
AUI love this software I love this software. It’s so convenient I can access everything from rosters, timesheets & attendance on my app. The only thing I can’t find or I haven’t seen is the section that will allow you the proficiency of each staff member’s. Overall I’m very impressed with Deputy
Sarah Little
AUEfficient & Great Product Deputy makes my life so easy and simple every week for a Payroll that consists of 50 employees with timesheets. Every week I am able to export the timesheets into our Bookkeeping system, Xero and then load up the Payroll. It saves an amazing amount of time and eliminates any human error. I highly recommend Deputy to anyone.
Sean Bala
AUNon existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.
Daniel Vilinsky
AUPray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.