Copy and paste glitches I like that I can copy and paste the shifts, this makes it a lot faster of a process. Deputy can have some glitches sometimes where you cannot paste shifts for backshift, as it pops up with an error stating it is a bad request: end should be greater than start. Usually, the next day deputy is back to normal.

Efficient & Great Product Deputy makes my life so easy and simple every week for a Payroll that consists of 50 employees with timesheets. Every week I am able to export the timesheets into our Bookkeeping system, Xero and then load up the Payroll. It saves an amazing amount of time and eliminates any human error. I highly recommend Deputy to anyone.

Stay away Stay away. Doesn't work as advertised. Absolutely abysmal support. We raised a ticket in regards to data export issues ranging from: Incorrect data Missing Data Missing Shifts Incorrect pay rates Jumbled up data Incorrect calculations Duplicated shifts Basically what we're paying for the software to do.... In the week and a half we've been trying to get these issues resolved, we've lost two business days, have engaged with four people and still no one has actually started to actually deal with the issues. We passed from pillar to post by very courteous but useless support (based in Singapore) once of which Renz who only works between 22:00 & 07:00 UK time which is obviously no good to us as we are based in the UK. Does not work as advertised. Stay away.

Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

Best and affordable software for labour management Best and affordable software for labour management currently available on the market. Easy to sign up and easy to implement. All needed controls are in place for clock in, approval and wages pay out. Staff can see the breakdown of the shifts they worked and paid for. Holidays approval, unavailability days, open shifts are very useful. Reporting is also decent. Saves me so much time preparing information for payroll.