AG
AUSo far, so good! So far, so good! As someone who regularly rosters, would love more flexibility in viewing the Schedule. I had specifics but can't remember, other than that everything has been good :)
Theatre Diner
GBBest and affordable software for labour management Best and affordable software for labour management currently available on the market. Easy to sign up and easy to implement. All needed controls are in place for clock in, approval and wages pay out. Staff can see the breakdown of the shifts they worked and paid for. Holidays approval, unavailability days, open shifts are very useful. Reporting is also decent. Saves me so much time preparing information for payroll.
Sean Bala
AUNon existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.
JA
AUI love this software I love this software. It’s so convenient I can access everything from rosters, timesheets & attendance on my app. The only thing I can’t find or I haven’t seen is the section that will allow you the proficiency of each staff member’s. Overall I’m very impressed with Deputy
Michael Evans
AUCustomer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.