Deputy rocks! Deputy has made it way easier to schedule employees. The clock in kiosk has been an amazing update compared to our last outdated system. We also no longer have to leave notes on my desk for requested time off. Deputy has made my job easier and has made employees lives easier.

Non existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.

I love this software I love this software. It’s so convenient I can access everything from rosters, timesheets & attendance on my app. The only thing I can’t find or I haven’t seen is the section that will allow you the proficiency of each staff member’s. Overall I’m very impressed with Deputy

Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

I'm amazed they can charge for this.. I'm amazed they can charge for this... even more amazed after we were stupidly paying them for really crappy software that they would up the price so much on renewal.. Glad they did as we now use Sling, which is better software for a much more reasonable price (Free for scheduling) customer service on deputy is awful and the software is full of bugs that nobody has any idea how to resolve.