Customer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.

Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

Love Deputy! Love Deputy - we moved over to them for scheduling our 500+ workforce. Deputy has really made our scheduling process much more efficient and so now we are moving all our timesheets over to them too! Couldn't recommend Deputy any more! Great service!

So far, so good! So far, so good! As someone who regularly rosters, would love more flexibility in viewing the Schedule. I had specifics but can't remember, other than that everything has been good :)

Deputy makes scheduling easy and… Deputy makes scheduling easy and affordable. We are a small caregiving company with not a lot of resources. Deputy allows us to ensure everyone has real time accurate schedules along with all the important details of each location.