Love Deputy! Love Deputy - we moved over to them for scheduling our 500+ workforce. Deputy has really made our scheduling process much more efficient and so now we are moving all our timesheets over to them too! Couldn't recommend Deputy any more! Great service!

I'm amazed they can charge for this.. I'm amazed they can charge for this... even more amazed after we were stupidly paying them for really crappy software that they would up the price so much on renewal.. Glad they did as we now use Sling, which is better software for a much more reasonable price (Free for scheduling) customer service on deputy is awful and the software is full of bugs that nobody has any idea how to resolve.

Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

Non existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.

Copy and paste glitches I like that I can copy and paste the shifts, this makes it a lot faster of a process. Deputy can have some glitches sometimes where you cannot paste shifts for backshift, as it pops up with an error stating it is a bad request: end should be greater than start. Usually, the next day deputy is back to normal.