Easy to use platform with a multitude of features Easy to use platform with a multitude of features. Makes tracking employee hours + setting rosters a breeze.

Copy and paste glitches I like that I can copy and paste the shifts, this makes it a lot faster of a process. Deputy can have some glitches sometimes where you cannot paste shifts for backshift, as it pops up with an error stating it is a bad request: end should be greater than start. Usually, the next day deputy is back to normal.

Deputy saved us money! I implemented Deputy before covid hit, which meant we had ample time to learn how it worked. After a bit of a steep learning curve for my boss, we now can schedule at ease, send our rosters and reminders to staff and we've been able to save money by utilizing the clock in/out feature. knowing exactly when staff arrive and when they leave, saves more than you would think. unlike some of the other reviews, I've personally never had an issue with customer support. they've always gotten back to me within 12 hours. they offer many extra services also, like webinars. 10/10 recommend Deputy!

Reliable Reliability and accuracy lot Deputy is very high. Having worked with a bunch of others, I strongly recommend Deputy.

Customer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.