Director
GBStay away Stay away. Doesn't work as advertised. Absolutely abysmal support. We raised a ticket in regards to data export issues ranging from: Incorrect data Missing Data Missing Shifts Incorrect pay rates Jumbled up data Incorrect calculations Duplicated shifts Basically what we're paying for the software to do.... In the week and a half we've been trying to get these issues resolved, we've lost two business days, have engaged with four people and still no one has actually started to actually deal with the issues. We passed from pillar to post by very courteous but useless support (based in Singapore) once of which Renz who only works between 22:00 & 07:00 UK time which is obviously no good to us as we are based in the UK. Does not work as advertised. Stay away.
James
GBLove Deputy! Love Deputy - we moved over to them for scheduling our 500+ workforce. Deputy has really made our scheduling process much more efficient and so now we are moving all our timesheets over to them too! Couldn't recommend Deputy any more! Great service!
Theatre Diner
GBBest and affordable software for labour management Best and affordable software for labour management currently available on the market. Easy to sign up and easy to implement. All needed controls are in place for clock in, approval and wages pay out. Staff can see the breakdown of the shifts they worked and paid for. Holidays approval, unavailability days, open shifts are very useful. Reporting is also decent. Saves me so much time preparing information for payroll.
Sean Bala
AUNon existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.
Linsey Hampton
GBDeputy makes scheduling easy and… Deputy makes scheduling easy and affordable. We are a small caregiving company with not a lot of resources. Deputy allows us to ensure everyone has real time accurate schedules along with all the important details of each location.