Pray nothing goes wrong. Customer service terrible So disappointed in their customer service. Have been trying to fix a synching issue with Xero for 5 months. Basically the customer service involves apologizing and saying the issue will be escalated. Its seems the goal is to make you so frustrated you give up. There is no way to speak to a manager or anyone in charge. They have set it up so there is no accountability. You will just keep going in circles Apart from the synching issues it seems to work well which is why the customer service response is so frustrating.

Reliable Reliability and accuracy lot Deputy is very high. Having worked with a bunch of others, I strongly recommend Deputy.

Seamless. Constant Improvements & Updates I started a management position and this was the platform that was recommended we use for scheduling and timesheets/payroll. At first, it was slightly complex but there’s a lot you can do on here! Over the past year, the software has made great improvements and now it’s super seamless to use. Really enjoy Deputy now 👏🏻

Customer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.

The program is so simple and fun to… The program is so simple and fun to use!! Makes my job as a scheduler so much easier!! Thank you! Vonnie Jacobson Director of Operations for Integrated Health Services