Non existent support when you need it Regrettably, Deputy has provided the worst customer support I've ever encountered. A simple request was met with an astoundingly complex and outdated process. The support representative offered no direct assistance and simply forwarded our concern to another team. It's as if they were washing their hands off our issue rather than genuinely helping. This experience has been frustrating and has seriously tarnished Deputy's reputation for us. Frankly, it's made us reconsider our choice of software provider. Bottom line: If you're looking for reliable and efficient customer support, steer clear of Deputy.

Efficient & Great Product Deputy makes my life so easy and simple every week for a Payroll that consists of 50 employees with timesheets. Every week I am able to export the timesheets into our Bookkeeping system, Xero and then load up the Payroll. It saves an amazing amount of time and eliminates any human error. I highly recommend Deputy to anyone.

Deputy is a all round great application Deputy is a great application for managing all your roster needs. I am a Manager and really like the overview and easiness of the application. It has some great features that other platforms do not. Also the App is super handy for our team members to use and have when not at work. Great application.

Customer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.

Deputy makes scheduling easy and… Deputy makes scheduling easy and affordable. We are a small caregiving company with not a lot of resources. Deputy allows us to ensure everyone has real time accurate schedules along with all the important details of each location.