Director
GBStay away Stay away. Doesn't work as advertised. Absolutely abysmal support. We raised a ticket in regards to data export issues ranging from: Incorrect data Missing Data Missing Shifts Incorrect pay rates Jumbled up data Incorrect calculations Duplicated shifts Basically what we're paying for the software to do.... In the week and a half we've been trying to get these issues resolved, we've lost two business days, have engaged with four people and still no one has actually started to actually deal with the issues. We passed from pillar to post by very courteous but useless support (based in Singapore) once of which Renz who only works between 22:00 & 07:00 UK time which is obviously no good to us as we are based in the UK. Does not work as advertised. Stay away.
Harry Child
AUEasy to use platform with a multitude of features Easy to use platform with a multitude of features. Makes tracking employee hours + setting rosters a breeze.
Theatre Diner
GBBest and affordable software for labour management Best and affordable software for labour management currently available on the market. Easy to sign up and easy to implement. All needed controls are in place for clock in, approval and wages pay out. Staff can see the breakdown of the shifts they worked and paid for. Holidays approval, unavailability days, open shifts are very useful. Reporting is also decent. Saves me so much time preparing information for payroll.
Michael Evans
AUCustomer support is woeful Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of ten. They can't help with anything even remotely complex. They waste so much of your time. I wasted an hour just trying to explain the problem to people who couldn't speak English very well. Borderline unethical given the claims they make.
Hunter Koskondy
GBDeputy rocks! Deputy has made it way easier to schedule employees. The clock in kiosk has been an amazing update compared to our last outdated system. We also no longer have to leave notes on my desk for requested time off. Deputy has made my job easier and has made employees lives easier.