Connie
AUBeautiful, high quality pieces & great service I have ordered from Mahli The Label several times and I have always had such a positive experience. I love their leather sandals - so beautiful and high quality, and I have several of their dresses. It is always worth the wait for such gorgeous items and I've always found their customer service really helpful. This brand is one of my all-time favourites.
Paris Halford
AUWORST COMPANY & CUSTOMER SERVICE The first time you purchase something from Bec Sheehan (Mahli the Label) she will give you a great experience! Then the second time they will F you over completely, Bec Sheehan takes advantage of all her customers by promising them an item they will never receive!!!! You will hear it's on a boat, then a plane and then a boat again but your item will never arrive in Australia!!!! BEST part is that when you order they don't even tell you it's PRE-ORDER.....YAY! I've waiting 6 months for a dress, they can't even respond to an email within a week, it takes 2 weeks at least. Still waiting for a refund after 6 months and have now gone to the ACCC.
ANDREA S
AUIllegal trader Item received (eventually) and was faulty. Returned and told they couldn’t replace because they had no more stock. I asked for a refund as per consumer trading law and I get vague responses saying she’s “unable” to refund me and to “give her another chance”. I’ve lodged a dispute with Afterpay and with the Office of Fair Trading today. Please don’t trade with this dishonest company. New owner is now blaming the old owner for issues. She needs to honour all the returns and refunds if she’s acquired this business. I literally don’t care who owns it.
Siobhan Jodi King
AUThis business is the biggest scam… This business is the biggest scam ever!! Don't purchase off them. I ordered a dress which cost me over $200 in October and I still have not received it. Multiple emails have been sent and only one response has been made ensuring me my order will be sent. Two months later and still nothing and no response to my last two emails. So many women are in the same boat. They are nothing but thieves. Taking orders and not managing to fill them. I am beyond disappointed and disgusted that anyone could run a business this way especially here in Australia. I hope they get shut down once and for all.
Jessica Jones
NZSCAMMERS! REPORT THIS COMPANY. Scamming hundreds of people. Stealing money from suppliers and customers. Not sending orders. Lying over and over again. If you’re reading this and have had a similar experience with Mahli the Label, report the company to Fair Traiding Aus, ASIC or Consumer Affairs. Or all of the above if you can. This company needs to be shut down. If you have been scammed, report to your bank! It may take some time but they will get you your money back. Do not let these people steal from you. This company is a disgrace.