Another Scammed Victim Purchased a dress, took weeks to arrive. Terrible quality and faulty. Returned for refund as per their advertised policy. Only to be told they are new owners and not liable to refund, that I need to claim from previous owner who has now gone bankrupt. After Many emails and lies they have kept my money and told me I can pursue my money back by lodging a small claims case in court. They have disclosed all comments on their social media accounts and blocked customers from allowing to see how many complaints there are. Just completely unethical scammers, I’m confused as to why they are still trading ?

I am in love!! I am in love!! Thankyou so much for my wonderful boots that arrived in the mail yesterday. There was a slightly longer than normal turn around with the order but Bec has been amazing keeping me in the loop along the way. I have ordered from this amazing company many times and continue to recommend them to my family a friends!

WORST COMPANY & CUSTOMER SERVICE The first time you purchase something from Bec Sheehan (Mahli the Label) she will give you a great experience! Then the second time they will F you over completely, Bec Sheehan takes advantage of all her customers by promising them an item they will never receive!!!! You will hear it's on a boat, then a plane and then a boat again but your item will never arrive in Australia!!!! BEST part is that when you order they don't even tell you it's PRE-ORDER.....YAY! I've waiting 6 months for a dress, they can't even respond to an email within a week, it takes 2 weeks at least. Still waiting for a refund after 6 months and have now gone to the ACCC.

The owner (Bec) is a fraudster The owner of this company (Bec) tried to scam me out of almost $400. After 11 weeks of trying to work with her and her lying through her teeth, I finally went to my bank who reccomended a dispute as they believed this was a type of fraud after I explained my situation and luckily i had a lot of proof to back myself, I finally got my money back but it was a very long process. But there’s SO many women in the same situation who are still trying to get their money back. Do not give this brand your money. If you are trying to get your money back after being scammed from this company don’t give up.

Never buy from this company Never buy from this company. I ordered boots in April 2023 and still haven't received them. They were made to order boots and there was a wait for a few weeks to have them made. There was a string of delay emails in 2023 and thanking customers for their patience. Every time i emailed them in November and december they said they were being shipped that week. They never were. By the end of the year I just wanted a refund. They refused a refund and said the boots would be shipped that week. By January no boots, requested another refund. Was ignored. Lodged complaint with Fair Trading who have now escalated the case. Looks like I'm not the only one.