Absolutely terrible experience Absolutely terrible experience. Ordered boots that took over 6 months to arrive. Poor communication. No compensation offered. I am a small business owner myself so I’m blindsided but such dirt poor customer service and communication. The boots are made from absolute crap, they are now leaking this terrible white crap all over the from that can’t be washed off with leather cleaner. DO NOT order from the site.

SCAMMERS! REPORT THIS COMPANY. Scamming hundreds of people. Stealing money from suppliers and customers. Not sending orders. Lying over and over again. If you’re reading this and have had a similar experience with Mahli the Label, report the company to Fair Traiding Aus, ASIC or Consumer Affairs. Or all of the above if you can. This company needs to be shut down. If you have been scammed, report to your bank! It may take some time but they will get you your money back. Do not let these people steal from you. This company is a disgrace.

Illegal trader Item received (eventually) and was faulty. Returned and told they couldn’t replace because they had no more stock. I asked for a refund as per consumer trading law and I get vague responses saying she’s “unable” to refund me and to “give her another chance”. I’ve lodged a dispute with Afterpay and with the Office of Fair Trading today. Please don’t trade with this dishonest company. New owner is now blaming the old owner for issues. She needs to honour all the returns and refunds if she’s acquired this business. I literally don’t care who owns it.

Omgosh Fantastic products Omgosh Fantastic products. I bought a pair of shoes for my mum and she is absolutely besotted with them. So happy with the materials and details incredibly. As I've bought several times before I will happily be coming back to Mahli the label in the future. Thank yall so much!!!!

Something fishy Like other people, I found them off insta but a few weeks after I placed my order still no shipping notification. They claimed my order was a pre-order but i didnt see anything like that when i checked out. Then I googled them and saw all the reviews of people who three months out did not receive their packages. I went into defense mode and emailed them. They reassured me they werent a scam but my guard was up. I asked them to cancel my order and they readily agreed and continued to follow up but never did. I opened a claim in paypal and ultimately was refunded by paypal. They claimed they werent a scam but they are.