Worst company I have ever dealt Worst company I have ever dealt with , ordered their ART Boots on 9/2/23 never to arrive ! After numeous Emails & told they were in there way , I eventually cancelled my order in June ! I then requested a refund ! Nearly a month later & still getting the run around via email with all the excuses of email backlogs ! Happy to take your money, but reluctant to honour a refund for non supply of goods in a timely manner . Very poor business practice !

Do not buy from them I have no idea what is going on with this brand. Made my first purchase many months ago on a preorder expected to arrive in May/June. It’s now nearly august and still no dress or tracking number or ETA on when the dress will arrive. It’s a really expensive piece, and I truly want it and love it but at this point I don’t know whether to keep waiting or request my money back. Communication from the brand has been pathetic - very inconsistent with replies, vague responses, and extremely unhelpful in providing updates or ways to remedy the situation. I will not be supporting this brand ever ever again!

DO NOT BUY FROM THIS LABEL Yep. Same situation. I ordered an item, tried to return and got not response for weeks. Finally I was told to send back to an address and a store credit would be applied once they 'opened the store'. Attempted to reach out multiple times and no response. Now I'm $200 down with nothing. How this business is still in operation after all the complaints is beyond me...

The owner (Bec) is a fraudster The owner of this company (Bec) tried to scam me out of almost $400. After 11 weeks of trying to work with her and her lying through her teeth, I finally went to my bank who reccomended a dispute as they believed this was a type of fraud after I explained my situation and luckily i had a lot of proof to back myself, I finally got my money back but it was a very long process. But there’s SO many women in the same situation who are still trying to get their money back. Do not give this brand your money. If you are trying to get your money back after being scammed from this company don’t give up.

Scam company Scam company! Do not purchase from them! Ordered two jumpsuits in April 2023 that have never arrived. Have requested a refund numerous times via email and Instagram, and no email offering refund or refund has ever arrived. Have now lodged formal complaints with Fair trading QLD, my Credit card provider and Afterpay to investigate and hopefully refund me the hundreds of dollars I’m owed. Poorly run ‘business’ dodgy excuses for not delivering goods/refunds. Completely unprofessional to deal with, constantly using delay tactics and excuses. I think the rating and complaints speak for themselves, I wish I would have read them before ordering.