WORST COMPANY & CUSTOMER SERVICE The first time you purchase something from Bec Sheehan (Mahli the Label) she will give you a great experience! Then the second time they will F you over completely, Bec Sheehan takes advantage of all her customers by promising them an item they will never receive!!!! You will hear it's on a boat, then a plane and then a boat again but your item will never arrive in Australia!!!! BEST part is that when you order they don't even tell you it's PRE-ORDER.....YAY! I've waiting 6 months for a dress, they can't even respond to an email within a week, it takes 2 weeks at least. Still waiting for a refund after 6 months and have now gone to the ACCC.

SCAMMERS SCAMMERS - Clearly I am another person who has been scammed by this company. Nearly 5 months later, no item, $200+ down and now all all email and contact being ignored. I am contacting trading standards and suggest others do the same

Scam company Scam company! Do not purchase from them! Ordered two jumpsuits in April 2023 that have never arrived. Have requested a refund numerous times via email and Instagram, and no email offering refund or refund has ever arrived. Have now lodged formal complaints with Fair trading QLD, my Credit card provider and Afterpay to investigate and hopefully refund me the hundreds of dollars I’m owed. Poorly run ‘business’ dodgy excuses for not delivering goods/refunds. Completely unprofessional to deal with, constantly using delay tactics and excuses. I think the rating and complaints speak for themselves, I wish I would have read them before ordering.

Something fishy Like other people, I found them off insta but a few weeks after I placed my order still no shipping notification. They claimed my order was a pre-order but i didnt see anything like that when i checked out. Then I googled them and saw all the reviews of people who three months out did not receive their packages. I went into defense mode and emailed them. They reassured me they werent a scam but my guard was up. I asked them to cancel my order and they readily agreed and continued to follow up but never did. I opened a claim in paypal and ultimately was refunded by paypal. They claimed they werent a scam but they are.

Worst company I have ever dealt Worst company I have ever dealt with , ordered their ART Boots on 9/2/23 never to arrive ! After numeous Emails & told they were in there way , I eventually cancelled my order in June ! I then requested a refund ! Nearly a month later & still getting the run around via email with all the excuses of email backlogs ! Happy to take your money, but reluctant to honour a refund for non supply of goods in a timely manner . Very poor business practice !