Another Scammed Victim Purchased a dress, took weeks to arrive. Terrible quality and faulty. Returned for refund as per their advertised policy. Only to be told they are new owners and not liable to refund, that I need to claim from previous owner who has now gone bankrupt. After Many emails and lies they have kept my money and told me I can pursue my money back by lodging a small claims case in court. They have disclosed all comments on their social media accounts and blocked customers from allowing to see how many complaints there are. Just completely unethical scammers, I’m confused as to why they are still trading ?

Never buy from this company Never buy from this company. I ordered boots in April 2023 and still haven't received them. They were made to order boots and there was a wait for a few weeks to have them made. There was a string of delay emails in 2023 and thanking customers for their patience. Every time i emailed them in November and december they said they were being shipped that week. They never were. By the end of the year I just wanted a refund. They refused a refund and said the boots would be shipped that week. By January no boots, requested another refund. Was ignored. Lodged complaint with Fair Trading who have now escalated the case. Looks like I'm not the only one.

Beautiful, high quality pieces & great service I have ordered from Mahli The Label several times and I have always had such a positive experience. I love their leather sandals - so beautiful and high quality, and I have several of their dresses. It is always worth the wait for such gorgeous items and I've always found their customer service really helpful. This brand is one of my all-time favourites.

The owner (Bec) is a fraudster The owner of this company (Bec) tried to scam me out of almost $400. After 11 weeks of trying to work with her and her lying through her teeth, I finally went to my bank who reccomended a dispute as they believed this was a type of fraud after I explained my situation and luckily i had a lot of proof to back myself, I finally got my money back but it was a very long process. But there’s SO many women in the same situation who are still trying to get their money back. Do not give this brand your money. If you are trying to get your money back after being scammed from this company don’t give up.

DO NOT BUY FROM THIS LABEL Yep. Same situation. I ordered an item, tried to return and got not response for weeks. Finally I was told to send back to an address and a store credit would be applied once they 'opened the store'. Attempted to reach out multiple times and no response. Now I'm $200 down with nothing. How this business is still in operation after all the complaints is beyond me...