Jessica Jones
GBThe owner (Bec) is a fraudster The owner of this company (Bec) tried to scam me out of almost $400. After 11 weeks of trying to work with her and her lying through her teeth, I finally went to my bank who reccomended a dispute as they believed this was a type of fraud after I explained my situation and luckily i had a lot of proof to back myself, I finally got my money back but it was a very long process. But there’s SO many women in the same situation who are still trying to get their money back. Do not give this brand your money. If you are trying to get your money back after being scammed from this company don’t give up.
grace gardiner
AUDo not buy from them I have no idea what is going on with this brand. Made my first purchase many months ago on a preorder expected to arrive in May/June. It’s now nearly august and still no dress or tracking number or ETA on when the dress will arrive. It’s a really expensive piece, and I truly want it and love it but at this point I don’t know whether to keep waiting or request my money back. Communication from the brand has been pathetic - very inconsistent with replies, vague responses, and extremely unhelpful in providing updates or ways to remedy the situation. I will not be supporting this brand ever ever again!
Helen Halia Hanowsky Feeney
GBSomething fishy Like other people, I found them off insta but a few weeks after I placed my order still no shipping notification. They claimed my order was a pre-order but i didnt see anything like that when i checked out. Then I googled them and saw all the reviews of people who three months out did not receive their packages. I went into defense mode and emailed them. They reassured me they werent a scam but my guard was up. I asked them to cancel my order and they readily agreed and continued to follow up but never did. I opened a claim in paypal and ultimately was refunded by paypal. They claimed they werent a scam but they are.
Lauren
AUNever buy from this company Never buy from this company. I ordered boots in April 2023 and still haven't received them. They were made to order boots and there was a wait for a few weeks to have them made. There was a string of delay emails in 2023 and thanking customers for their patience. Every time i emailed them in November and december they said they were being shipped that week. They never were. By the end of the year I just wanted a refund. They refused a refund and said the boots would be shipped that week. By January no boots, requested another refund. Was ignored. Lodged complaint with Fair Trading who have now escalated the case. Looks like I'm not the only one.
Eva
AUAnother Scammed Victim Purchased a dress, took weeks to arrive. Terrible quality and faulty. Returned for refund as per their advertised policy. Only to be told they are new owners and not liable to refund, that I need to claim from previous owner who has now gone bankrupt. After Many emails and lies they have kept my money and told me I can pursue my money back by lodging a small claims case in court. They have disclosed all comments on their social media accounts and blocked customers from allowing to see how many complaints there are. Just completely unethical scammers, I’m confused as to why they are still trading ?