Really helpful phone service Not sure what's going on as I just gave another review for GenealogyBank, but OK. I called to ask for help in figuring out how to sign in and the person I spoke with was really helpful with that. She also helped me set up an account, so I had success with both things and was really appreciative.

I will not be renewing my subscription… I will not be renewing my subscription when it is due. 1. Too many ads (spam) for other GB items in my email. 2. When searching people, articles come up for similar names from around the world. For the price, info should be at least minimally vetted.

Newspaper years not available The newspapers I needed didn't go back far enough for info I was looking for. Other websites went back far enough but in order to view the entire article cost $155.00/Year. You should allow people to see what newspapers are available and how far back they go before having to sign up for the worthless 7 day trial. Actually on Thursday April 18, 2024 I decided to sign up again. I also printed the newspaper list so I'm going to write down dates and try to cross reference information and research information I need. I want to give it a try. Thank you again for reading. Terry Williams.

I received prompt and considerate… I received prompt and considerate answers to my questions. Thank you very much !

Book Order I received a very prompt reply to my query, and the staff was excellent in letting me know the details of the ordered book shipping. I am very grateful for such an outstanding response. Thanks!