I am able to find a considerable amount… I am able to find a considerable amount of family information when searching. I also like the fact that the filters provided, i.e., states, dates, plus obits, social security, census records, etc., help to narrow the search. Another important feature is the highlighting of the search subject.

Search Match has become faulty For several weeks, your Search Match service has been faulty (you say you found one new hit... but your link gives me 477 hits... making it impossible to find the "new" hit"). I finally decided to write to you in case you did not know about development. I RECEIVED A VERY GOOD, CLEAR AND POLITE response. I'm disappointed that it is taking so long to repair this fault and to again become WONDERFUL.

Book Order I received a very prompt reply to my query, and the staff was excellent in letting me know the details of the ordered book shipping. I am very grateful for such an outstanding response. Thanks!

Great Customer Service Service rep made an extra effort to make sure they understood the issue and then duplicated it

I did not find this site to be user… I did not find this site to be user friendly or lead me in the direction I was looking for-family and connections to relatives. Also, I did not receive random emails from the site stating I was even a customer. I found out when I received my credit card statement