Book Order I received a very prompt reply to my query, and the staff was excellent in letting me know the details of the ordered book shipping. I am very grateful for such an outstanding response. Thanks!

Newspaper years not available The newspapers I needed didn't go back far enough for info I was looking for. Other websites went back far enough but in order to view the entire article cost $155.00/Year. You should allow people to see what newspapers are available and how far back they go before having to sign up for the worthless 7 day trial. Actually on Thursday April 18, 2024 I decided to sign up again. I also printed the newspaper list so I'm going to write down dates and try to cross reference information and research information I need. I want to give it a try. Thank you again for reading. Terry Williams.

Really helpful phone service Not sure what's going on as I just gave another review for GenealogyBank, but OK. I called to ask for help in figuring out how to sign in and the person I spoke with was really helpful with that. She also helped me set up an account, so I had success with both things and was really appreciative.

Great Customer Service Service rep made an extra effort to make sure they understood the issue and then duplicated it

Wowzer I was in pieces not being able to find a clipping of an article my mom wrote for MERCURY NEWS decades ago .. and Marylin helped me find it immediately on this website. Extremely handy to look-up any family member; type-in name and immediate results.. Excellent site!!