Happy Consumer I was so frustrated with the back-and-forth with a price adjustment issue. I escalated the issue and Richard Shankar called me within an hour and took care of my issue. I'm beyond grateful and happy with his professionalism and understanding of my issue. I have used tickets at work for over 10+ years and I am happy they value my loyalty.

Just don’t do it, hidden fees It is not until after you have paid for the confirmation you are told there is a 63.26 resort fee at check in and a 70.00 resort fee at check out! Nothing was said about this before.

Lack of transparency of total price before submitting payment. I didn't like that the price changed after i submitted my payment. The price that was quoted was $250.20. After i submitted my credit card information the price increased about 12 dollars. The overall price was good but the lack of transparency of the TOTAL price was not great.

Faster than standing in line and 40%… Faster than standing in line and 40% cheaper! Only issue is the ticket needs to be printed out to be valid. That is inconvenient and a waste of paper. A barcode on a cellphone would work just fine. Inconvenient and bad for the environment. Bonus is the tickets don't expire.

was great would have loved the seat… was great would have loved the seat selection to be interactive