NO UPFRONT PRICING… It seemed that I had to go a around about way to get to the tickets I was interested with. Also it appears there isn't upfront pricing like other sites. I was somewhat surprised at the high fees, not so much with the taxes. I have to print receipts and or tickets, and yet I'm paying fees, doesn't seem right.

I have been trying to get in contact… I have been trying to get in contact with T@W for a few days now. Been on hold and have not been able to speak to anyone. Have put in 2 "contact us" cases and still noone has responded. This will be the LAST time I use Tickets at Work. I have always had good luck with them, but all of a sudden I am getting no customer service. I do not have order number because I never received an email confirmation nor is it listed under my orders on the website.

Great Price Great Price. Easy to Navigate.

Poor customer service Website easy to use but customer service terrible. I received confirmation of my flight tickets but no e-ticket attached and when searching my order on my account nothing showed up. I reached out via email three times over a series of two weeks and still have not had any response beyond an automated one. Will 100% put me off from using them again.

I appreciate the service. Issues with buying insurance I appreciate the service. I am always able to get tickets for hard-to-get events. However, routinely, when I try to check out and get insurance for the tickets, payments do not process due to a mismatch in the charge amounts. Please fix this bug.