I ordered a guitar and receieved it… I ordered a guitar and receieved it damged, but not no damage to the box or package. I contacted them for a replacement and it took a month to get the replacement. Guess what? Also damaged, but again, no damage to packaging. I have a pretty good feeling at this point, they are selling damaged equipment knowingly. I'm done with them.

Awfull looking fender plus top I went to the website and purchased a new fender player plus top. I received it in 3 days. Box had holes it but guitar didn't have any shipping damage. I purchased a new guitar and received a used one. Tag was off guitar, scratches all over the front, tremolo was not in the bag and loose in the box, the two allen wrenches weren't in the bag. And worst of all the maple flame was non existence except a little above the pickguard. Funky streaks running across the guitar. Worst looking plus top I have seen. I emailed proaudiostar four days ago and of course no response. I won't be purchasing anymore guitars or recommending them.

AmateurAudioStar Very shady company. Read all the reviews. You'll see a very distinct pattern. They are good at taking people's money, but poor at shipping and providing customer service post-sale. They also misrepresent the condition and quality of their used gear.

THEY ARE CROOKS THEY ARE CROOKS Lied up initiatiating a refund on an item I never received. Told me to call my bank, I did, no refund initiated. They said they'd have a manager call me in 5 mins, never heard back. Super shady.

Terrible, lying customer service Postings don't bother to mention "B" stock items carry NO factory warranty! It took DAYS to get them to answer return emails from Reverb, Then, it took almost 6 WEEKS after they got back the Roland Fantom 07 and refund my payment so I could turn around and buy a NEW 07 with full factory warranty. Then it took 2 more WEEKS to finally get it sent to me after I paid another $1200! When they did finally contact me, it was all patronizing excuses as to why the new one didn't even have the power supply! The box had been opened and the power supply was taken for someone else! They NEVER did send me one! I had to buy one elsewhere. Horrible, despicable customer service. I will never spend another dime here and unless you want to be treated like crap, I advise that you don't either. This is an absolute BULLCRAP way to conduct business, and I'm not the only one they screwed. They also won't let you leave a poor review rating. They block it to cover up their bad business tactics!