Substandard - Buy Elsewhere Whoever is in charge of this company's Facebook advertising is doing a poor job and the ads are formatted in properly so that if you want to know what the product actually is you have to click on it. This is a waste of time for the customer and it's a waste of money for the company. I commented on a couple of their erroneous ads and my comments were deleted so I sent them a Facebook message with examples of ads by Sweetwater and musicians friend and American musical Supply and rather than learn something, whoever the thin-skinned person was that got my message just blocked me and wrote me off. Big mistake.

Excellent customer service Hey! I just want to say that Pro Audio Star has excellent customer service. I had purchased a used Korg Pa5x that had operational issues. The return and credit process was top notch!! Will continue do business with them.

THEY ARE CROOKS THEY ARE CROOKS Lied up initiatiating a refund on an item I never received. Told me to call my bank, I did, no refund initiated. They said they'd have a manager call me in 5 mins, never heard back. Super shady.

Best Deal Out There! Previously, I've ordered gear form Musicians Friend and Sweetwater. This time I was looking for a Squier CV Starcaster. PAS had the guitar offered for $130 less than those two! It arrived in short order and was very well packaged. The service rep with whom I placed the order was very helpful. I will certainly consider them in the future. I'm sorry to hear that some of you had a negative experience. To PAS Customer Service - I hope you carefully read and consider the negative reviews. You need to make sure that any mistakes you might have made are never repeated. Remember, the customer is always right!

Worst company ever!! Worst company ever!!! I spent 3,000 dollars on two sennheizer mics. One of them was defective when I opened box. I reached back out to get a replacement unit and they literally stopped returning my emails. After the 30 day return policy they reached back out and said send it to sennheizer. These guys are legitimately dishonest and I would highly recommend not using this company. I should have read the reviews on this company before spending 3,000 dollars on my first audio!! Super disheartening.