Magnum
GBAmateurAudioStar Very shady company. Read all the reviews. You'll see a very distinct pattern. They are good at taking people's money, but poor at shipping and providing customer service post-sale. They also misrepresent the condition and quality of their used gear.
William Herbert Williams
GBFender Player Telecaster… Ordered a used Fender Player Telecaster on Oct.6, 2023 (not realizing it was a holiday weekend). I was pleasantly surprised when a Fedex truck backed in my driveway on Oct.9 with a perfectly factory packed guitar that looks new to me. I set action and intonation and have been playing since. Couldn't have asked for more! W.H.Wiliams
Consumer
GBCanceled My Order After Soliciting It Company reached out to me re: a “used” item I’d expressed interest in. They offered a deal, and I accepted and paid but not before attempting to upsell me to a new item. I know how this goes, so I declined. Heard nothing. Received no tracking number. Then, got an email that my order was canceled. Apparently, the “used” item they’d sold me was out of stock at the warehouse. I’ve purchased from PAS before with mixed results. Would have to be an amazing deal to get another chance.
Eric Michaels
GBFantastic customer service It turns out I purchased the wrong guitar for me. After requesting a return, ProAudioStar responded without delay, kept communications open, arranged a RMA and label. Once received they quickly issued a full refund with no additional charges. Outstanding service!
Brian Truhn
GBQuick shipping on a high end guitar for… Quick shipping on a high end guitar for 30% less than anywhere else. In fact, I could not get the price I got on brand new guitar with ProaudioStar on a used one from anywhere else. Guitar arrived in manufacturer sealed box in perfect new condition.