I ordered a guitar and receieved it… I ordered a guitar and receieved it damged, but not no damage to the box or package. I contacted them for a replacement and it took a month to get the replacement. Guess what? Also damaged, but again, no damage to packaging. I have a pretty good feeling at this point, they are selling damaged equipment knowingly. I'm done with them.

Awfull looking fender plus top I went to the website and purchased a new fender player plus top. I received it in 3 days. Box had holes it but guitar didn't have any shipping damage. I purchased a new guitar and received a used one. Tag was off guitar, scratches all over the front, tremolo was not in the bag and loose in the box, the two allen wrenches weren't in the bag. And worst of all the maple flame was non existence except a little above the pickguard. Funky streaks running across the guitar. Worst looking plus top I have seen. I emailed proaudiostar four days ago and of course no response. I won't be purchasing anymore guitars or recommending them.

Fender Player Telecaster… Ordered a used Fender Player Telecaster on Oct.6, 2023 (not realizing it was a holiday weekend). I was pleasantly surprised when a Fedex truck backed in my driveway on Oct.9 with a perfectly factory packed guitar that looks new to me. I set action and intonation and have been playing since. Couldn't have asked for more! W.H.Wiliams

Excellent customer service Hey! I just want to say that Pro Audio Star has excellent customer service. I had purchased a used Korg Pa5x that had operational issues. The return and credit process was top notch!! Will continue do business with them.

Best Deal Out There! Previously, I've ordered gear form Musicians Friend and Sweetwater. This time I was looking for a Squier CV Starcaster. PAS had the guitar offered for $130 less than those two! It arrived in short order and was very well packaged. The service rep with whom I placed the order was very helpful. I will certainly consider them in the future. I'm sorry to hear that some of you had a negative experience. To PAS Customer Service - I hope you carefully read and consider the negative reviews. You need to make sure that any mistakes you might have made are never repeated. Remember, the customer is always right!