subs transfer assistance A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.

There was an error There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far between, and always fixed to my satisfaction swiftly. I highly recommend Zinio for any magazine purchases!

Loving the Zinio experience Loving the Zinio experience. Trying desperately to get away from piles of magazines, but still have the awesome 'magazine' experience. And it's fab with Zinio.. and their assistance is fabulous. If you experience a problem (like forget to take off your 'automatic renew subscription') they will assist. Really fab assistance every time I've needed it. Thank you. Also love that you can ACTUALLY reach someone, which isn't always the case these days when you experience a problem. Thank you!

Update and renewal I needed to update payment and address details on renewal. They told me how to do this and also offered me a 20% discount on the renewal which I accepted and subscribed for another 12 months. I like the fact that it's a one-off payment up front and that's it for the year.

Fantastic customer service and a great app I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected before I could cancel it. I reached out to Zinio via their website who responded and resolved the issue within just a few hours. Fantastic service! Zinio often have offers on their subscriptions and I'm looking forward to choosing my next magazine with them.