N Wright
GBFantastic customer service and a great app I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected before I could cancel it. I reached out to Zinio via their website who responded and resolved the issue within just a few hours. Fantastic service! Zinio often have offers on their subscriptions and I'm looking forward to choosing my next magazine with them.
Tracey Willig
ZAYou respond so quickly and professionally I found it difficult to change the email address that I had been using to a new mail address and couldn’t locate where to access it in the site. A personal message that wasn’t A BOT 🤖 makes all the difference.
John C
AEThe support agent immediately came on… The support agent immediately came on line, as I was having problems placing orders. Other sites, you may have to wait an indeterminate amount of time. I've been a client of Zinio for many years, and have always been very satisfied with its service.
Brian Westhead
GBTerrible Windows Tablet support Support for Windows tablet devices has been terrible since the Windows 8 app was withdrawn. Using the 'article' mode touch scrolling often skips to previous/next article making long articles extremely frustrating to read. The 'WebApp' online reader asks you to log in constantly. Surely I am not the only person trying to read on a Microsoft Surface device? Why is this experience so much worse than pampered Apple owners? Update: Zinio finally taking this seriously - will update review with the outcome
Brigitte Demba
KEI Love Zinio! As always, I'm happy when interacting with Zinio Client Service (the kindest, fastest and most polite team everrrr), when using the App and also the Web Platform, the offers give me life haha love them, thank you!! Superb interface and easy to use.