You respond so quickly and professionally I found it difficult to change the email address that I had been using to a new mail address and couldn’t locate where to access it in the site. A personal message that wasn’t A BOT 🤖 makes all the difference.

WHEN I WAS STRUGGLING TO SET UP A ZINIO… WHEN I WAS STRUGGLING TO SET UP A ZINIO ACCOUNT AND PURCHASE A SUBSCRIPTION, HELP JUST IMMEDIATELY APPEARED. I DID NOT HAVE TO ASK FOR IT. WITHIN MINUTES I WAS ENJOYING THE LATEST MARTHA STEWART LIVING MAGAZINE. THAT MEANS A LOT TO SOMEONE OF MY AGE WHO IS NOT COMFORTABLE WITH ALL THINGS DIGITAL.

subs transfer assistance A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.

I Love Zinio! As always, I'm happy when interacting with Zinio Client Service (the kindest, fastest and most polite team everrrr), when using the App and also the Web Platform, the offers give me life haha love them, thank you!! Superb interface and easy to use.

Loving the Zinio experience Loving the Zinio experience. Trying desperately to get away from piles of magazines, but still have the awesome 'magazine' experience. And it's fab with Zinio.. and their assistance is fabulous. If you experience a problem (like forget to take off your 'automatic renew subscription') they will assist. Really fab assistance every time I've needed it. Thank you. Also love that you can ACTUALLY reach someone, which isn't always the case these days when you experience a problem. Thank you!