Fast and courteous refund I didn't know that a subscription I had ordered was set to automatically renew. When I found the $76.40 charge on my credit card I was very upset. I contacted Zino Customer Service and explained my situation. Within less than 24hrs, a representative contacted me by email to let me know that they were processing my refund. I was very pleased with such fast and courteous service.

There was an error There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far between, and always fixed to my satisfaction swiftly. I highly recommend Zinio for any magazine purchases!

Great service Had a subscription that I could no longer afford and had troubles canceling. They reversed the recent charges and canceled my subscription in short order after getting in touch with them!

Terrible Windows Tablet support Support for Windows tablet devices has been terrible since the Windows 8 app was withdrawn. Using the 'article' mode touch scrolling often skips to previous/next article making long articles extremely frustrating to read. The 'WebApp' online reader asks you to log in constantly. Surely I am not the only person trying to read on a Microsoft Surface device? Why is this experience so much worse than pampered Apple owners? Update: Zinio finally taking this seriously - will update review with the outcome

Fantastic customer service and a great app I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected before I could cancel it. I reached out to Zinio via their website who responded and resolved the issue within just a few hours. Fantastic service! Zinio often have offers on their subscriptions and I'm looking forward to choosing my next magazine with them.