I truly enjoyed speaking with Alan I truly enjoyed speaking with Alan, he help me understand more about my subscription, and gave me some insight on what the 'Bitcoin Halving' (?) is all about, and what DeFi was. It was great to speak to him!!! Great personalty and very knowledgable!!! Thanks, Malcolm

Weiss hires quality support people I called Weiss Support this morning & talked to a young man in FL named Kevin. He was so very helpful to me. I'm over 70 yrs olds it takes some patience to work with me plus 3 months ago I switched from using windows to a Mac which is supposed to be intuitive... but it's not to me. Kevin signed me up for the Weiss Safe Money Membership, sent me a temporary password, & helped me navigate the website. He's personable, professional & he knows his product. Kevin represents Martin Weiss & his company extremely well.

Thank You Jordan for great service I either lost or never received an email in October regarding my subscription to Weiss Crypto Investor. My phone call was answered by Jordan in North Carolina. To be absolutely honest, I have never had such clear and helpful assistance as I received today from Jordan. She is without doubt a wonderful employee. John Kemp

Personal Customer Service I called to cancel a subscription. The customer service provided by Ida was very much appreciated. She promptly honored my request and only asked me for the reason for my cancellation. I consider the ability to speak with a real person directly over the phone with questions or requests for my account to be of Great Value as I continue to do business with Weiss Ratings.

I waited on the line for someone to… I waited on the line for someone to help me navigate a fairly formidable site. Luckily, I got Customer Service Representative, Kevin Conde. He knew his stuff and carefully explained the steps needed for me to handle the problem next time. Kevin answered every question I asked, even the ones I already asked twice. He remained calm and patient. My final issue was much more complicated but Kevin took care of that even quicker. With lots and lots of practice, I could do simple fixes. But not like Kevin.