Personal Customer Service I called to cancel a subscription. The customer service provided by Ida was very much appreciated. She promptly honored my request and only asked me for the reason for my cancellation. I consider the ability to speak with a real person directly over the phone with questions or requests for my account to be of Great Value as I continue to do business with Weiss Ratings.

Alan gets an A+ Weiss Ratings has a computer send out renewal emails automatically. I was confused about this and called there several times and only got an answering service. I used the star button for a call-back, but never got a return call. I was ready to put a very nasty Weiss Ratings review on-line and on Facebook when I FINALLY got Alan on the phone, who patiently listened to my complaints, answered my numerous questions and clarified what was going on with the automatic renewal messages. Thank you, Alan, A+; my blood pressure has returned to normal! Weiss should hire more people to answer their phones so clients aren't subjected to these frustrations, or maybe clone Alan. He's the best! (Florence-Customer Hal's wife)

Ida at Weiss Ratings was able assist me… Ida at Weiss Ratings was able assist me with processing my app. to purchase a ticket for the upcoming Weiss Summit in Boca Raton due to being very diligent and patient. I could not get the app to complete my transaction even though I had tried numerous times over a two day period and from different computers. Ida was able to navigate the app after also having some trouble with it and resolved my problem. Thank you very Much Ida! - Dave

Weiss hires quality support people I called Weiss Support this morning & talked to a young man in FL named Kevin. He was so very helpful to me. I'm over 70 yrs olds it takes some patience to work with me plus 3 months ago I switched from using windows to a Mac which is supposed to be intuitive... but it's not to me. Kevin signed me up for the Weiss Safe Money Membership, sent me a temporary password, & helped me navigate the website. He's personable, professional & he knows his product. Kevin represents Martin Weiss & his company extremely well.

Thank You Jordan for great service I either lost or never received an email in October regarding my subscription to Weiss Crypto Investor. My phone call was answered by Jordan in North Carolina. To be absolutely honest, I have never had such clear and helpful assistance as I received today from Jordan. She is without doubt a wonderful employee. John Kemp