Customer Hal
GBAlan gets an A+ Weiss Ratings has a computer send out renewal emails automatically. I was confused about this and called there several times and only got an answering service. I used the star button for a call-back, but never got a return call. I was ready to put a very nasty Weiss Ratings review on-line and on Facebook when I FINALLY got Alan on the phone, who patiently listened to my complaints, answered my numerous questions and clarified what was going on with the automatic renewal messages. Thank you, Alan, A+; my blood pressure has returned to normal! Weiss should hire more people to answer their phones so clients aren't subjected to these frustrations, or maybe clone Alan. He's the best! (Florence-Customer Hal's wife)
David Whitmore
GBIda at Weiss Ratings was able assist me… Ida at Weiss Ratings was able assist me with processing my app. to purchase a ticket for the upcoming Weiss Summit in Boca Raton due to being very diligent and patient. I could not get the app to complete my transaction even though I had tried numerous times over a two day period and from different computers. Ida was able to navigate the app after also having some trouble with it and resolved my problem. Thank you very Much Ida! - Dave
Lewis Smith
GBAlan cuts through to solve problem and clarify confusion Alan was able to see through the confusion and address my issues clearly and accurately, immediately. His knowledge of their products and practices allowed him to look to the center of where things stood. After our conversation, I had no more questions as to what status was.
Jamie
DEThis company should be investigated This company should be investigated, Before you enter there things like you will get signals only after paying you are sent emails hoping to get signals only to learning every e-mail you open you have to pay. Not transparent.
John Kemp
GBThank You Jordan for great service I either lost or never received an email in October regarding my subscription to Weiss Crypto Investor. My phone call was answered by Jordan in North Carolina. To be absolutely honest, I have never had such clear and helpful assistance as I received today from Jordan. She is without doubt a wonderful employee. John Kemp