Great customer support from Ida My customer service rep, Ida, was great. She answered all of my questions satisfactorily and was quick to send me a follow-up email with the information I requested. To make sure I received what I requested she stayed with me on the line until I confirmed that the links worked properly. She was an absolute delight to talk to.

Alan cuts through to solve problem and clarify confusion Alan was able to see through the confusion and address my issues clearly and accurately, immediately. His knowledge of their products and practices allowed him to look to the center of where things stood. After our conversation, I had no more questions as to what status was.

Thank you. Hi, I recently signed up for a service with you. I read most of the general information and determined that I would not be interested in your services. I am not into investing at this time. Kevin was great! A very professional person who I found to be thoughtful and highly professional. As a former CSR and Sales person I would rate Kevin at a 10+. A very nice man.

Personal Customer Service I called to cancel a subscription. The customer service provided by Ida was very much appreciated. She promptly honored my request and only asked me for the reason for my cancellation. I consider the ability to speak with a real person directly over the phone with questions or requests for my account to be of Great Value as I continue to do business with Weiss Ratings.

I truly enjoyed speaking with Alan I truly enjoyed speaking with Alan, he help me understand more about my subscription, and gave me some insight on what the 'Bitcoin Halving' (?) is all about, and what DeFi was. It was great to speak to him!!! Great personalty and very knowledgable!!! Thanks, Malcolm