Subscription inquiry Alan was cooperative, quick and helpful in answering my question concerning my lifetime subscription to Weiss Cryptocurrency Portfolio and the upcoming live stream with Juan Villaverde coming this Friday, Jan. 19. Many thanks, Terry Preuit

I waited on the line for someone to… I waited on the line for someone to help me navigate a fairly formidable site. Luckily, I got Customer Service Representative, Kevin Conde. He knew his stuff and carefully explained the steps needed for me to handle the problem next time. Kevin answered every question I asked, even the ones I already asked twice. He remained calm and patient. My final issue was much more complicated but Kevin took care of that even quicker. With lots and lots of practice, I could do simple fixes. But not like Kevin.

I called Weiss Ratings Co I called Weiss Ratings Co. to try to resolve a computer problem I was having with installing an account on a website. I followed their well done tutorial but was unable to get to the end. After days literally of trying on my own to resolve this problem,I was quite distraught so I called Weiss Help and got Kevin. From the start, he was reassuring and let me know that my lack of abilities on the computer were not a problem and he would spend whatever time was needed to solve the issue to it's end. This was an enormous change to the normal "going in circles" or rush job from help on line. In fact my problem ended up being the simplest of issues, it just took a full hour to run it down!! What a calm, polite, patient person. Thank you so much!

Thank you. Hi, I recently signed up for a service with you. I read most of the general information and determined that I would not be interested in your services. I am not into investing at this time. Kevin was great! A very professional person who I found to be thoughtful and highly professional. As a former CSR and Sales person I would rate Kevin at a 10+. A very nice man.

Alan cuts through to solve problem and clarify confusion Alan was able to see through the confusion and address my issues clearly and accurately, immediately. His knowledge of their products and practices allowed him to look to the center of where things stood. After our conversation, I had no more questions as to what status was.