Watch for hidden fees. A little scammy. Setting up was easy enough, but they hide extra fees for services you didn’t request. For example: My first transaction was ach. Plastiq defaulted to “expedited” and was charged an extra fee. Help in getting it back is non-existent. Poor customer service.

So easy! So easy! I belong to an organization that requires dues be paid by a certain date. When using Plastique I know I can always trust my money will arrive on, if not before the due date.

Cannot track payment Cannot track payment. While sent and received icons are shown, it never shows received, only sent and deposited. Timing is critical for us. There was only one day leeway for payments to be received so it would have been nice to know when payments were actually received. Date of Receipt is more important to us than Date Deposited.

Easy to pay rent I live in a house with 4 other people. Our landlord requires a single check monthly but on a couple days before pay day. I pay rent using my Amex through Plastiq and have housemates send me their split. I get the point equivalent of $5,000+ each month by doing this (minus the fee) ON TOP OF getting my regular monthly rent paid. All I had to do was upload a version of the lease agreement to verify my landlord and schedule re-occurring payments through my lease agreement.

PLASTIQ stole $4000 from me PLASTIQ stole $4000 from me, plus the $116 processing fee. WEEKS after i initiated the transaction, the vendor contacted me to say they hadn’t received payment. Plastiq now says they can’t find my transaction (and is completely unresponsive) despite the fact I see the transaction on my dashboard, have screen caps, and the money was deducted from my account. I totally believe Plastiq is a scam.