Sherry
GBCannot track payment Cannot track payment. While sent and received icons are shown, it never shows received, only sent and deposited. Timing is critical for us. There was only one day leeway for payments to be received so it would have been nice to know when payments were actually received. Date of Receipt is more important to us than Date Deposited.
lawrence t maxwell
GBTerrible Customer Service Plastiq customer service has been horrible since filing for bankruptcy in May. Horribly disappointed in Plastiq!
CK in DC
GBPlan FAR ahead for their checks to be received Very convenient and a big bonus if you want to pay mortgage or HOA fees and earn credit card bonus miles. My only issue is that it sometimes takes longer than advertised for the payments to be received by the payees that require Plastiq to send a check. They advertise 8 business days but I’d plan on 12-14 days if you care about your credit rating. Nothing like getting two calls from your mortgage holder to bring that close to home. Use with care.
Janice
GBEasy repeat transaction Easy repeat transaction - just a couple of clicks and then input the amount. They give a date for expected delivery and then follow up with email when cheque is deposited.
William Goldin
GBI enjoy the use of Plastiq to pay club… I enjoy the use of Plastiq to pay club memberships but the fees are somewhat excessive. Wish they would consider reducing for regulars like me that use them each month.