Plastiq

360 9th St., 94103, San Francisco, United States
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3.10
Based on 20 Reviews

5

30.00%

4

10.00%

3

25.00%

2

10.00%

1

25.00%
About Plastiq

At Plastiq, we’re committed to helping small businesses achieve their growth potential. The opportunity is huge, and the need is very real. With over 1 million customers and hundreds of thousands of vendors paid, we’re in a phenomenal position to make that happen.

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Janice
GB

Easy repeat transaction Easy repeat transaction - just a couple of clicks and then input the amount. They give a date for expected delivery and then follow up with email when cheque is deposited.

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Mike Hardy
GB

Plastiq Plastiq, in theory, is a good platform. That said, their support of their platform is worrisome. Good luck getting help if something doesn't work correctly. No phone number to call. Slow turnaround time on emails. Overall unhelpful responses. Until support is better I cannot recommend using them.

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Gregory
GB

Watch for hidden fees. A little scammy. Setting up was easy enough, but they hide extra fees for services you didn’t request. For example: My first transaction was ach. Plastiq defaulted to “expedited” and was charged an extra fee. Help in getting it back is non-existent. Poor customer service.

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Sherry
GB

Cannot track payment Cannot track payment. While sent and received icons are shown, it never shows received, only sent and deposited. Timing is critical for us. There was only one day leeway for payments to be received so it would have been nice to know when payments were actually received. Date of Receipt is more important to us than Date Deposited.

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Stan R
GB

PLASTIQ stole $4000 from me PLASTIQ stole $4000 from me, plus the $116 processing fee. WEEKS after i initiated the transaction, the vendor contacted me to say they hadn’t received payment. Plastiq now says they can’t find my transaction (and is completely unresponsive) despite the fact I see the transaction on my dashboard, have screen caps, and the money was deducted from my account. I totally believe Plastiq is a scam.

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