I would like to thank the customer… I would like to thank the customer service department for helping solve a problem with me making a mistake with an address for paying my mortgage. The address changed and l forgot to change it in the Plastiq portal. Plastiq refunded the funds back to my Mastercard.

I enjoy the use of Plastiq to pay club… I enjoy the use of Plastiq to pay club memberships but the fees are somewhat excessive. Wish they would consider reducing for regulars like me that use them each month.

So easy! So easy! I belong to an organization that requires dues be paid by a certain date. When using Plastique I know I can always trust my money will arrive on, if not before the due date.

Chat friendly Chat friendly As a first time user, I got stuck using the payment screens. When I reported the situation by chat, the chat agent referred me to friendly instructions that helped me complete my transactions. Thanks a lot!

Like your money held hostage? Use Plastiq! Do not, I repeat, DO NOT use this service. My wire transfer is now over a week late with zero communication from customer service. Don’t bother emailing support, account services, or any of the other bogus emails they mention here because *spoiler alert* they don’t respond back. EVER. Nearly a thousand dollars are being held in their purgatory with my vendor holding my shipment overseas, severely crippling me. Wanna make things right, @plastiq? Expedite my refund today.