Whaley Foodservice

PO Box 615, 29071, Lexington
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3.15
Based on 20 Reviews

5

40.00%

4

10.00%

3

10.00%

2

5.00%

1

35.00%
About Whaley Foodservice

Whaley Foodservice provides professional technical service and maintenance for all commercial kitchen equipment and HVAC in the Food Service Industry, since 1944.

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MCV
GB

Great service... They listen and understand the importance of working equipment!! Would recommend to anyone who needs service for their restaurant or food truck equipment. Servicemen come to sight after hours! Love them!

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Alanna Wilson
GB

Frank Bullington @ WhaleyFoodService We recently received service from Frankie Bullington and he did an outstanding job. He provided excellent customer service, ensuring that all our questions and concerns were taken care of and also going out his way to make sure that we were up and running in excellent time. - Daniel and Alanna

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Brookhaven Beer Growler
GB

Disorganized company and I wasn't impressed with their technicians They sent 4 different technicians out to service my walk-in cooler and they each had a different diagnoses. They wanted to charge for each person's hourly service rate plus whatever equipment they ordered for the job (which wasn't needed). When I called to tell them that I wouldn't pay for their staff's education and equipment that wouldn't be used, the lady who handles the billing said I had a point and to just pay for an agreed upon portion of the service and my bill would be settled. Over the next 4 months I received invoices for a balance, which I was told I didn't have to pay. This lead to me calling them monthly to remind them what they told me. Eventually, I stopped being hassled. 2 stars because the fourth guy did eventually fix the cooler.

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LITEHOUSE RENOVATIONS
GB

Awful Experience Your customer service is lacking. You purchased a really good company in CKE and the service that I was used to with CKE is not provided by the current company. I wish the change had never been made. You've lost my business for all future parts purchases.

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steve shellhammer
GB

Technician Cyrus Cyrus was prompt and courteous while troubleshooting the reach in cooler. diagnosed the problem and returned 2 days later installed new part and checked operation of equipment. Cyrus then this past Wednesday to finalize a new Avenger dish washing machine and perform a factory check and performance procedure. Cyrus shows his competence and knowledge. Very good tech. Steve

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