This company is awful This company is awful. Called them out to fix a freezer and they charged me close to $1000 and it did not work. They fixed it three times (and charged each time they came out) and my product was ruined. Ended up having to threaten to sue them to get there insurance company information. Called out another company and the repair guy said that everything Whaley did was wrong and a waste of money He said the condenser was toast and could not hold a charge. He recommended trashing the freezer and did not charge me for a service call. Whaley stopped taking our calls.

whaleys service review I have been at cape fear now for about 7 years and throughout this time I have called about Whaley food service to repair different units in out dietary department or I may have had to order some parts and Whaley has always been very good in service and very professional. I would not hesitate to call on Whaley again . I would like to say thanks for always being there for us.

Outstanding Service Outstanding Service. Online phone team is great. I love the Ex-Navy workers you have.....They are very good! Holy Trinity School Principal, Ohio

Frank Bullington @ WhaleyFoodService We recently received service from Frankie Bullington and he did an outstanding job. He provided excellent customer service, ensuring that all our questions and concerns were taken care of and also going out his way to make sure that we were up and running in excellent time. - Daniel and Alanna

Awful Experience Your customer service is lacking. You purchased a really good company in CKE and the service that I was used to with CKE is not provided by the current company. I wish the change had never been made. You've lost my business for all future parts purchases.