Leah Ella
GBGreat customer service Great customer service, 3 items were missed from my delivery but Trish very quickly got this sorted for me and got them resent to me. Would certainly use the company again, thank you
SKYE MARRABLE
GBExcellent customer service! I bought a couple items and one was a bulb that wasn’t working when arrived, I contacted them with pictures etc and spoke with both Miah and Holly whom within not even 24hrs they have sorted a new one to be sent out! (This is due to the customer service operating hours) very pleased and will be ordering from this company again
xx
GB5* all round 5* all round! Ordering, delivery tracked all the way. Its been a excellent experience for a first time buyer! One item camed damaged, the box was damaged in transit I contacted swell obviously immediately, I had a reply within 5 mins and a refund instantly on reply - I was offered another been sent out too. Already for items in my bag for next online order.
Nick Mitchener
GBCork for new gecko home We recently set up a new gecko terrarium for our mourning geckos. The cork pieces provided by Swell are superb and have provided so much interest for both us and the geckos. Several of the holes have been claimed by different geckos and we just see heads poking out, or the occasional eye in a dark space.
Melissa Leigh
GBI recently bought my first tropical… I recently bought my first tropical tank from these guys, was fast and easy delivery and made two more purchases after that. Thought I put the wrong delivery address, emailed swell customer service took the time to get all the correct information and replied very quick and was resolved. Very good prices also from other sites I’ve seen. Overall I am very pleased and will definitely be purchasing from use again