5* all round 5* all round! Ordering, delivery tracked all the way. Its been a excellent experience for a first time buyer! One item camed damaged, the box was damaged in transit I contacted swell obviously immediately, I had a reply within 5 mins and a refund instantly on reply - I was offered another been sent out too. Already for items in my bag for next online order.

Great customer service Great customer service, 3 items were missed from my delivery but Trish very quickly got this sorted for me and got them resent to me. Would certainly use the company again, thank you

Excellent customer service and great product Excellent customer service. Emily and Holly solved my lost my lost parcel issue right away (Yodel had lost my parcel) The product itself exceeded my expectations from a build quality perspective, and it does keep the humour just right for my mini orchids. Couldn’t be happier :)

Miah was a great help Miah was a great help, they were very quick in replying, smooth sailing and no nonsense. Just great customer service and getting matters resolved quickly

Cork for new gecko home We recently set up a new gecko terrarium for our mourning geckos. The cork pieces provided by Swell are superb and have provided so much interest for both us and the geckos. Several of the holes have been claimed by different geckos and we just see heads poking out, or the occasional eye in a dark space.