THIS IS A SCAM THIS IS A SCAM, DO NOT BUY ANYTHING! I ordered my vinyl in November 2023 and have not received a single order confirmation that it's in the making or that it has shipped. I also paid for faster shipping and processing.. such a waste of money. PS: I also see that other "people" are rating this company as a 5 star, however, these are fake reviews, do not be fooled. Take your money somewhere else!!

This is a once-in-a-lifetime gift This is a once-in-a-lifetime gift. My sister LOVES her custom vinyl. We picked 10 songs that remind us of her, made a cheesy album cover, and BOOM. She cherishes this album.

Rips you off with priority processing and express shipping! Took over a month and that was with paying for priority processing and express shipping. Updates were vague and of no help. When it finally arrived 3 days after Christmas I noticed it was shipped UPS ground! That is not express shipping. Had it truly been shipped express like I paid for it probably would have arrived on time. Also took over a month, is that priority processing because they quote that time for regular orders. This company lacks integrity. They promise faster processing and shipping then don't deliver but take your money for it. They state 100% satisfaction guaranteed. Not satisfied.

This business is extremely… This business is extremely unprofessional. Their customer service is horrendous and it takes forever to get a resolution. I ordered 2 records totaling in over $300 plus rush shipping and there is no way to get updated on where in the process my order is? Furthermore, once I realized that I wouldn't get my order in time, even with rush delivery, I asked for a refund. When they finally responded, I was told there were no refunds due to the personalization process and that my records were "most likely" in the process. A month later I get a random email now stating that my records need further editing because the time exceeds the limit, but they can just refund me since it might take another 20 days before it ships. I responded with questions and am sure it will take another 20 days to get a proper response. Save yourselves and use another company. The stress is not worth it. Horrible experience.

I placed my order in NOVEMBER I placed my order in NOVEMBER. Customer Support has been next to non existent. When searching order number on their site it says order can’t be found. Last update was that label was made so i wasn’t given the option to upgrade my shipping yet here we are another week passed and still hasn’t shipped?? why have a label made if the product isn’t even ready to ship?? I paid for express processing. waste of money considering it didn’t speed it up AT ALL. no one is even responding anymore. pretty sure this is 100% a SCAM. Safe to say i’m extremely disappointed and will be filing a chargeback.