Great Company I ordered a vinyl and was truly unsure of what to expect. The product I received is better than what I imagined. The sound is crisp and clear, the design process was easy, and the artwork came out perfect. Cannot recommend this company enough! Such a unique gift and it was so easy!

So easy! The website was super easy to navigate and gave me basically a full range of customization! My vinyl came pretty quick considering I ordered it during the holiday season. It came in great quality!

This business is extremely… This business is extremely unprofessional. Their customer service is horrendous and it takes forever to get a resolution. I ordered 2 records totaling in over $300 plus rush shipping and there is no way to get updated on where in the process my order is? Furthermore, once I realized that I wouldn't get my order in time, even with rush delivery, I asked for a refund. When they finally responded, I was told there were no refunds due to the personalization process and that my records were "most likely" in the process. A month later I get a random email now stating that my records need further editing because the time exceeds the limit, but they can just refund me since it might take another 20 days before it ships. I responded with questions and am sure it will take another 20 days to get a proper response. Save yourselves and use another company. The stress is not worth it. Horrible experience.

Perfect product, perfect company! I can't say enough great things about this company and product! Customer service helped me resize images to get the best quality. It was created very quickly and shipped promptly. I am so so glad I found this company and have been recommending it to everyone!

Extremely disappointed and received no help I ordered my custom vinyl on December 3. I also paid for the expedited processing and shipping. Well guess what? It’s December 22 and I have not received any update on my order. I have tried contacting them several times and I keep getting generic responses this was supposed to be a very special Christmas gift, which I am certain will not be here now. Their website does say during the holidays processing can take up to 25 days it does not specify that this applies to the expedited processing that I paid extra for. Also it says on the website that the 25 days is highly unlikely. I am extremely disappointed.