Brandon Thomas
GBUnresponsive customer service but a solid product. Their customer service has issues, I ordered in November and despite my inquiries, I didn't hear from them until half way through December. they said that my order "Fell through the cracks" and did not receive the record until the 29th of December. I will say the quality of the record I received is fantastic. if you do buy from them keep in mind that 45 days with almost 30 of no contact seems to be their current rate.
Hailey Dier
GBI placed my order in NOVEMBER I placed my order in NOVEMBER. Customer Support has been next to non existent. When searching order number on their site it says order can’t be found. Last update was that label was made so i wasn’t given the option to upgrade my shipping yet here we are another week passed and still hasn’t shipped?? why have a label made if the product isn’t even ready to ship?? I paid for express processing. waste of money considering it didn’t speed it up AT ALL. no one is even responding anymore. pretty sure this is 100% a SCAM. Safe to say i’m extremely disappointed and will be filing a chargeback.
T S
GBRips you off with priority processing and express shipping! Took over a month and that was with paying for priority processing and express shipping. Updates were vague and of no help. When it finally arrived 3 days after Christmas I noticed it was shipped UPS ground! That is not express shipping. Had it truly been shipped express like I paid for it probably would have arrived on time. Also took over a month, is that priority processing because they quote that time for regular orders. This company lacks integrity. They promise faster processing and shipping then don't deliver but take your money for it. They state 100% satisfaction guaranteed. Not satisfied.
Devyn Jacobson
GBThis is a once-in-a-lifetime gift This is a once-in-a-lifetime gift. My sister LOVES her custom vinyl. We picked 10 songs that remind us of her, made a cheesy album cover, and BOOM. She cherishes this album.
Megan Constantine
CASo easy! The website was super easy to navigate and gave me basically a full range of customization! My vinyl came pretty quick considering I ordered it during the holiday season. It came in great quality!