Extremely disappointed and received no help I ordered my custom vinyl on December 3. I also paid for the expedited processing and shipping. Well guess what? It’s December 22 and I have not received any update on my order. I have tried contacting them several times and I keep getting generic responses this was supposed to be a very special Christmas gift, which I am certain will not be here now. Their website does say during the holidays processing can take up to 25 days it does not specify that this applies to the expedited processing that I paid extra for. Also it says on the website that the 25 days is highly unlikely. I am extremely disappointed.

Great product in a timely fashion Great product in a timely fashion. Perfect design!

I placed my order in NOVEMBER I placed my order in NOVEMBER. Customer Support has been next to non existent. When searching order number on their site it says order can’t be found. Last update was that label was made so i wasn’t given the option to upgrade my shipping yet here we are another week passed and still hasn’t shipped?? why have a label made if the product isn’t even ready to ship?? I paid for express processing. waste of money considering it didn’t speed it up AT ALL. no one is even responding anymore. pretty sure this is 100% a SCAM. Safe to say i’m extremely disappointed and will be filing a chargeback.

Extremely efficient, must buy! I live in Dubai and searched for a vinyl print all over the UAE and couldn't find any. I even asked print-shops and they said no, I had to order in bulk - or they just weren't offering the service. Thankfully, i have family (to whom I had this delivered in Houston) who are flying into Dubai and will hand this product to me then. I am beyond happy and satisfied. It was safely kept in the mailbox. I'm an illustrator and designed the whole package for my to-be brother in law as a "welcome to the family" Christmas gift. He's a famous musician and so I loaded his album songs onto the vinyl. Im beyond excited to see this physical copy in person! Im super grateful for all the personal emails about adding in songs, the packaging and on-time delivery. You guys are nothing but easy, efficient and brilliant! Thanks a lot for everything! You've made my Christmas extra special!

Rips you off with priority processing and express shipping! Took over a month and that was with paying for priority processing and express shipping. Updates were vague and of no help. When it finally arrived 3 days after Christmas I noticed it was shipped UPS ground! That is not express shipping. Had it truly been shipped express like I paid for it probably would have arrived on time. Also took over a month, is that priority processing because they quote that time for regular orders. This company lacks integrity. They promise faster processing and shipping then don't deliver but take your money for it. They state 100% satisfaction guaranteed. Not satisfied.