Kaylie Filzek
GBGreat Company I ordered a vinyl and was truly unsure of what to expect. The product I received is better than what I imagined. The sound is crisp and clear, the design process was easy, and the artwork came out perfect. Cannot recommend this company enough! Such a unique gift and it was so easy!
Yvette Nathalie B.
GBThis business is extremely… This business is extremely unprofessional. Their customer service is horrendous and it takes forever to get a resolution. I ordered 2 records totaling in over $300 plus rush shipping and there is no way to get updated on where in the process my order is? Furthermore, once I realized that I wouldn't get my order in time, even with rush delivery, I asked for a refund. When they finally responded, I was told there were no refunds due to the personalization process and that my records were "most likely" in the process. A month later I get a random email now stating that my records need further editing because the time exceeds the limit, but they can just refund me since it might take another 20 days before it ships. I responded with questions and am sure it will take another 20 days to get a proper response. Save yourselves and use another company. The stress is not worth it. Horrible experience.
Hailey Dier
GBI placed my order in NOVEMBER I placed my order in NOVEMBER. Customer Support has been next to non existent. When searching order number on their site it says order can’t be found. Last update was that label was made so i wasn’t given the option to upgrade my shipping yet here we are another week passed and still hasn’t shipped?? why have a label made if the product isn’t even ready to ship?? I paid for express processing. waste of money considering it didn’t speed it up AT ALL. no one is even responding anymore. pretty sure this is 100% a SCAM. Safe to say i’m extremely disappointed and will be filing a chargeback.
LeAnne Woods
GBGreat!!! Great customer service They reached out to confirm two of the songs i asked them to put on there for me. The quality was as great as you can get when playing music on a record. The sleeve came out perfect. Nothing bad to say totally recommend buying it’s worth the price.
Megan Constantine
CASo easy! The website was super easy to navigate and gave me basically a full range of customization! My vinyl came pretty quick considering I ordered it during the holiday season. It came in great quality!