Jess
CAHorrendous customer service If I could rate this negatively I would. Scroll through their social media and complaints on the BBB. This company will ignore your questions and e-mails regarding your purchase and refuse to process a refund should you package go "missing" which happens frequently with them.
Brandon Thomas
GBUnresponsive customer service but a solid product. Their customer service has issues, I ordered in November and despite my inquiries, I didn't hear from them until half way through December. they said that my order "Fell through the cracks" and did not receive the record until the 29th of December. I will say the quality of the record I received is fantastic. if you do buy from them keep in mind that 45 days with almost 30 of no contact seems to be their current rate.
Marc T
NOTHIS IS A SCAM THIS IS A SCAM, DO NOT BUY ANYTHING! I ordered my vinyl in November 2023 and have not received a single order confirmation that it's in the making or that it has shipped. I also paid for faster shipping and processing.. such a waste of money. PS: I also see that other "people" are rating this company as a 5 star, however, these are fake reviews, do not be fooled. Take your money somewhere else!!
T S
GBRips you off with priority processing and express shipping! Took over a month and that was with paying for priority processing and express shipping. Updates were vague and of no help. When it finally arrived 3 days after Christmas I noticed it was shipped UPS ground! That is not express shipping. Had it truly been shipped express like I paid for it probably would have arrived on time. Also took over a month, is that priority processing because they quote that time for regular orders. This company lacks integrity. They promise faster processing and shipping then don't deliver but take your money for it. They state 100% satisfaction guaranteed. Not satisfied.
Tierra
GBThis purchase is for mine and my… This purchase is for mine and my boyfriend’s two year anniversary!! The cover turned out great and it sounds amazing, a few of the songs do skip a couple of times but we don’t mind it! Regardless, I loveee this and I’m so happy to have purchased this!