I sold three books to them and they… I sold three books to them and they only paid me for two of them. I emailed them asking why they rejected payment and they never responded

Scam! They took the books but no check I sent my 3 textbooks to GoTextbooks, and received a confirmation of processed in January. But, it is April now, and I still have not received the check.

They are liars and scammers They are liars and scammers. I sent in a brand new nursing book I even took pictures in case they tried to pull this on me. Almost two weeks later they send me an email stating that my book has water damage! The book was brand new. DO NOT SEND YOUR BOOKS HERE.

Don't sell unless book is PERFECT Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.

Terrible. DO NOT SEND THEM YOUR BOOKS I sent in two books two weeks ago in PRISTINE condition. Both were basically brand new, never been marked or highlighted in. The cheaper book was “accepted” but the more expensive one was “rejected” with no explanation. I sent an email awaiting an explanation as to why the rejected the more expensive book and now won’t return it. They will keep your expensive books and RESELL THEM giving you NOTHING. College kids pay enough for books as it is and then a company through Chegg gets to not pay you for them and then just gets to keep them to resell? Will be filing through the BBB.