Don't sell unless book is PERFECT Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.

As many have said… As many have said, they quote you a high amount (for something you noted as being a USED book) and then once sent in they’re “rejected” for BEING USED and you can’t do anything about it since it costs money to get your books back. Scamming college kids who are just trying to make 1/5 of the $ back they spent on textbooks is pretty messed up to me. Will never use again.

They are getting it done! By far this place has the sweetest staff and the shipping of my material had a very fast turnaround! 5 stars, all the stars! I would highly recommend!

Quick Help I had an item that needed clarification. Melissa was great and researched my order and helped process my return refund.

This company provides excellent… This company provides excellent customer service. They are very knowledgeable and guided us to exactly what we needed, at the most cost effective option. Also, extremely fast shipping which is a huge plus! If I could give them 10 stars I would! Thanks!