What is going on over there??????? Sent out my college textbooks because I am broke and need the money. Tracking number confirms delivery on 9/9. I email support today that I have heard no correspondence since my books were delivered. They email me back saying they’ll get back to me within 7 business days. What the hell is that? I want my money!!!!! Will go to better business bureau if I am not issued my refund asap!!!!!!!!!! EDIT TO ANSWER REPLY******your company should be emailing the customer when you receive their shipment like any good company would do! As long as I get my refund in 7-10 days like I was promised today, I will rewrite my review! Melissa was super helpful!!!

Quick Help I had an item that needed clarification. Melissa was great and researched my order and helped process my return refund.

GoTextbooks is the place for all your… GoTextbooks is the place for all your textbook requirements! Great customer service - always going that extra mile!! Ordering was so easy, exceptional products and super fast shipping! Will definitely be using them again!! Thanks GoTextBooks!!

Very helpful and great customer service I had a great experience with Go Textbooks. I received the quoted price for my books. I was a bit confused on the sale so I sent an e-mail to the customer service department for help. They got back to me right away and answered my questions thoroughly. I will be using this service again!

Wonderful Experience!! I had really searched long and hard to see who I could find that would give me the largest amount for my textbooks and go textbooks came up and offered me more than any of the other companies did. So, I sent them a book in, and they received it on the 12th. I had a question for customer service so I emailed them and I got a response back the very next morning. I was expecting this to take a little bit longer because it does state on the website their process, and how long that it may take to get paid. Well today is the 19th and what they quoted me for the book hit my PayPal account today. I did not expect it to be such a quick process, but it was. I had an overall great experience with go textbooks and when I have any more of my books to sell, this will be where they go! (Providing they will purchase them).