Wonderful Experience!! I had really searched long and hard to see who I could find that would give me the largest amount for my textbooks and go textbooks came up and offered me more than any of the other companies did. So, I sent them a book in, and they received it on the 12th. I had a question for customer service so I emailed them and I got a response back the very next morning. I was expecting this to take a little bit longer because it does state on the website their process, and how long that it may take to get paid. Well today is the 19th and what they quoted me for the book hit my PayPal account today. I did not expect it to be such a quick process, but it was. I had an overall great experience with go textbooks and when I have any more of my books to sell, this will be where they go! (Providing they will purchase them).

I would give them 0 stars if possible I would give them 0 stars if possible. I should have known something was off when I got a higher quote than any other legitimate place. Got an email that my return was rejected due to water damage. The book was in good used condition when it left my house and most definitely did not have water damage. Then they want to charge me to have it returned to me. Unreal. Wish I would have gone with the reputable buy back resources and taken the lesser money right from the start.

Scammers! Scammers!! Send them books in PERFECT condition, they lie and claim 'rejected.' If you get scammed by them, be sure to file a BBB complaint as well as a consumer complaint with the Arkansas State Attorney General's office.

Terrible. DO NOT SEND THEM YOUR BOOKS I sent in two books two weeks ago in PRISTINE condition. Both were basically brand new, never been marked or highlighted in. The cheaper book was “accepted” but the more expensive one was “rejected” with no explanation. I sent an email awaiting an explanation as to why the rejected the more expensive book and now won’t return it. They will keep your expensive books and RESELL THEM giving you NOTHING. College kids pay enough for books as it is and then a company through Chegg gets to not pay you for them and then just gets to keep them to resell? Will be filing through the BBB.

Scam! They took the books but no check I sent my 3 textbooks to GoTextbooks, and received a confirmation of processed in January. But, it is April now, and I still have not received the check.