This company provides excellent… This company provides excellent customer service. They are very knowledgeable and guided us to exactly what we needed, at the most cost effective option. Also, extremely fast shipping which is a huge plus! If I could give them 10 stars I would! Thanks!

SHADY, do not work with them This company is as asinine and shady as it gets. I got quoted for a textbook, went out and bought the packaging and spent the gas money to get to a drop off box. They tell me it’s rejected when the book is in great condition and the only reasoning was “instructors edition/sticker damage” when I sent the book off I saw no issues relating to that. And guess what? If you want your book back you have to PAY for your own shipping label to get it back. Otherwise they “destroy” it. This company is one huge scheme. Update 5/6/23: Although gotextbooks claims they refunded my account, I emailed them (specifically Michael) the same day 7/14/22 letting them know I did NOT receive a refund, haven’t heard back from them or received a penny. I hope no one else is tricked into this con but unfortunately I see there are still reviews in 2023 showing otherwise.

GoTextbooks Scammer Co. If this site allowed photos I would show how little it takes for them to reject a book. I sent law texts to them IN PERFECT CONDITION. Michael responded that they were unacceptable, when I asked why they responded next day with the most hilarious photo of the corner of the text, slightly upturned like it became damp in the mail, and said that was the reason they couldn't resell. Sending your texts to this company will literally cost you money in the long run because then you have to send them BACK.

Terrible. DO NOT SEND THEM YOUR BOOKS I sent in two books two weeks ago in PRISTINE condition. Both were basically brand new, never been marked or highlighted in. The cheaper book was “accepted” but the more expensive one was “rejected” with no explanation. I sent an email awaiting an explanation as to why the rejected the more expensive book and now won’t return it. They will keep your expensive books and RESELL THEM giving you NOTHING. College kids pay enough for books as it is and then a company through Chegg gets to not pay you for them and then just gets to keep them to resell? Will be filing through the BBB.

Scammers! Scammers!! Send them books in PERFECT condition, they lie and claim 'rejected.' If you get scammed by them, be sure to file a BBB complaint as well as a consumer complaint with the Arkansas State Attorney General's office.