Ashley Vanman
GBSHADY, do not work with them This company is as asinine and shady as it gets. I got quoted for a textbook, went out and bought the packaging and spent the gas money to get to a drop off box. They tell me it’s rejected when the book is in great condition and the only reasoning was “instructors edition/sticker damage” when I sent the book off I saw no issues relating to that. And guess what? If you want your book back you have to PAY for your own shipping label to get it back. Otherwise they “destroy” it. This company is one huge scheme. Update 5/6/23: Although gotextbooks claims they refunded my account, I emailed them (specifically Michael) the same day 7/14/22 letting them know I did NOT receive a refund, haven’t heard back from them or received a penny. I hope no one else is tricked into this con but unfortunately I see there are still reviews in 2023 showing otherwise.
Tucker
GBI sold three books to them and they… I sold three books to them and they only paid me for two of them. I emailed them asking why they rejected payment and they never responded
customer
GBThey are liars and scammers They are liars and scammers. I sent in a brand new nursing book I even took pictures in case they tried to pull this on me. Almost two weeks later they send me an email stating that my book has water damage! The book was brand new. DO NOT SEND YOUR BOOKS HERE.
Kelly
GBAs many have said… As many have said, they quote you a high amount (for something you noted as being a USED book) and then once sent in they’re “rejected” for BEING USED and you can’t do anything about it since it costs money to get your books back. Scamming college kids who are just trying to make 1/5 of the $ back they spent on textbooks is pretty messed up to me. Will never use again.
Nicole Schaeffler
GBVery helpful and great customer service I had a great experience with Go Textbooks. I received the quoted price for my books. I was a bit confused on the sale so I sent an e-mail to the customer service department for help. They got back to me right away and answered my questions thoroughly. I will be using this service again!