PetPlate

29 W 38th Street, 10018, New York, United States
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3.80
Based on 20 Reviews

5

60.00%

4

10.00%

3

5.00%

2

0.00%

1

25.00%
About PetPlate

A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.

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Celwendy Edwards
GB

I appreciate that your store offers… I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.

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Manda
GB

The worst of them all The worst of them all. This company was supposed to do a delivery every 3 weeks. I noticed them taking out of my account earlier and earlier then I changed it to a month later and asked them to stop changing me. They still kept trying even though it was a month away. I messaged support and support actually changed my delivery date to earlier and charged me again. They never pick up the phone and their customer support is the absolute worst. Please keep in mind with the response they gave me the date that they changed it to. I did not ask them to change it. I did not want it changed. And I was traveling and didn’t see their demanded date. Yes it was refunded but a company shouldn’t change someone’s dog food date and bill their account.

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J T-S
CA

Transparency Lacking They make you go through giving your dog's information and your private email before disclosing that they only serve the USA. Not pleased about that and I know I'll receive advertisements from them through email now. *Edit: although I am really tired of companies not giving the proper info about international availability BEFORE collecting personal info and wasting consumer time, I appreciate the company's prompt response and will be more than happy to remove my review if they change their website to let people know of their restrictions prior to collecting information.

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Max Max
GB

Ingredients sounds wholesome and the… Ingredients sounds wholesome and the photos of the food looks delicious. With health issues related to grain free dog food, I would love it if they made food that included grains. I haven’t purchased, but when they start making food that includes grains, I’ll definitely give them a try.

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Jennifer Morris
GB

AWESOME JOB IN ALL AREAS First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!

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