Manuella Tronci
NL85 for shipping to the netherlands???im… 85 for shipping to the netherlands???im am SO confused???
Evelyn
CAWill not be buying from this company… Will not be buying from this company again. Bought 20 books from book outlet and 6 came damaged. They said they were ordered scratch and dent couldn't remember if that is what it said when I ordered these books. Two were really badly damaged torn page and also some ink fingerprints on one of them. Don't think they should even sold these to me they belong in recycling. Not even thrift stores would sell such books in that condition. I paid over $5 for some of these books and was expecting them to come in better condition. The other 14 books were in very good condition and most of them were under $5 which doesn't make sense to me. They would not give me a refund or discount so I will never buy books from them again. Definitely don't recommend buying books from them. This is the response I got after contacting the Better Business Bureau to launch a complaint. These books are marked UP TO 95% off (in the range of 50-95%). Regardless, they are still listed as Scratch & Dent and arrived in the exact condition we promised - with some scratches, dents, tears and various other cosmetic issues, such as missing dust jackets. The books are structurally sound, guaranteed great for reading. The customer purchased these books in this condition fully knowing they will have cosmetic wear. A refund will not be issued as ALL of the required information was very clearly provided to the customer prior to their purchase. Not impressed at all the books were in very bad condition and should not even be sold at their so called discounted price.
Jill S.
GBNot Bad At All Honestly, I was extremely hesitant about buying from this company due to the amount of bad reviews I saw but something just told me to go for it, and I'm very glad I took that chance because I plan on buying from this company again in the future. The shipping was overall great, but could have been a little quicker. All of the items were in pretty good condition. However, I got a couple small items in boxes and the boxes were a little beat up but not awful. Overall, my experience was very great. You also have to put into the consideration that you get what you pay for and every single thing may not be perfect, so I understand the 2 little boxes weren't completely mint. As stated, I plan on buying from again. I just hope that the shipping is faster next time. Since it's the holidays, I understand why the shipping was on the slow side.
shawn neer
GBI would give this company a ZERO star… I would give this company a ZERO star yet that is not an option. Terrible service--terrible products--they take no responsibility for the junk they send out--no refunds --no replacements --buy at your own risk. You would do better going to Goodwill, eBay or Amazon. With the last 2 at least you have a guarantee to get what you paid for! They do nothing but give poor excuses for the damaged books they send out AND I did not even buy from their "scratch and dent"...would hate to see what those look like!!!!
Ann Busby
GBI ordered seven hardcover books and… I ordered seven hardcover books and they all arrived in great condition and to my surprise one came as an autographed copy :-) shipping was a little delayed but all things considered it was reasonable. I've already started shopping for my next order.