Great customer service. This company has excellent customer service. I ordered a book which had stains inside it even though it was described as being in good condition. I let them know and sent photos, and they immediately refunded me in full. There was no hassle. They normally send books in the condition they describe, but this on somehow was missed, but they immediatly rectified it. Thank you Greener Books!

Nervous at first due to negative reviews, but pleasantly surprised I almost cancelled my order via Biblio given all the negative reviews for both Biblio and Greener Books, but I've had an excellent experience with both. After reading on the Greener Books page on AbeBooks that sometimes heavier books require extra payment for postage, I got worried and emailed both Biblio and Greener Books querying this. They advised me that my book had been shipped with no extra payment needed. Communication was great throughout and I felt confident in my purchase. When I received my book, I was delighted to find it in very good condition. It was described as "good" which concerned me, but again both sites put my worry to rest. I would highly recommend them based from my experience.

Excellent customer service Excellent customer service. My book was delayed being delivered - but this was due to Post Office strikes, not the fault of this company. Immediate, professional responses. Book in excellent condition. I'm really surprised at some of the reviews, as I consider this some of the best customer service I've had in a long time - it's getting rarer than hens' teeth! Would happily use & recommend Greener Books.

The worst experience ever The worst experience ever I have ordered a dictionary for my daughter, I didn’t receive it and when emailed them I got a reply saying this order didn’t placed through our system and when sent the confirmation email they reply later we refunded you but I didn’t get anything into my bank account It ended up by ignoring my email. I am really disappointed.

TERRIBLE The book was described as good condition, never. It looked as though it had been picked up at a car boot sale, a charity shop would have probably sent it for recycling. It was a children's book and was bent, grubby and with a tea stain on it. Be very careful, you could be lucky if you are looking for a specialist book. The title 'Greenerbooks' gives the indication that you may be supporting the environment.