Good Customer Service I ordered a book from Greenerbooks and unfortunately it didn't arrive. However as soon as I emailed them to mention this Tina responded immediately the next working day and gave me a full refund & apology. They've also said I can keep the book if it does get delivered. Very good customer service.

Great customer service. This company has excellent customer service. I ordered a book which had stains inside it even though it was described as being in good condition. I let them know and sent photos, and they immediately refunded me in full. There was no hassle. They normally send books in the condition they describe, but this on somehow was missed, but they immediatly rectified it. Thank you Greener Books!

Excellent customer service Excellent customer service. My book was delayed being delivered - but this was due to Post Office strikes, not the fault of this company. Immediate, professional responses. Book in excellent condition. I'm really surprised at some of the reviews, as I consider this some of the best customer service I've had in a long time - it's getting rarer than hens' teeth! Would happily use & recommend Greener Books.

AVOID AT ALL COSTS! Ordered book 4th March 2024 still not arrived and it's 24th April 2024. Ordered through Abebooks (wish i'd read their reviews before purchasing) both businesses/companies are a complete sham. If you actually want to receive a book you pay for go elsewhere. DO NOT USE ABEBOOKS AND DO NOT USE GREENER BOOKS EITHER. I will be reporting both of them to trading standards.

No Book, No Email, Needed Refund No confirmation email after order on 4th of April submitted via the Greener Books website. None of the 3 books ordered were received. On messaging they claimed an order confirmation email had been sent (none received even in my junk mail). They also stated that the parcel could not be located on their end and that it should have been received by now. The actual replies when contacting customer services were prompt and the refund was too so 2 stars rather than 1. I have concerns though that the company is linked to BritBooks (the refund came via them) which concerns me as I had similar issues with BritBooks. A search online seems to suggest the owners are similar between these two companies as well. Overall I wouldn't buy from their website if you want to receive a book.