Terry
GBAVOID AT ALL COSTS! Ordered book 4th March 2024 still not arrived and it's 24th April 2024. Ordered through Abebooks (wish i'd read their reviews before purchasing) both businesses/companies are a complete sham. If you actually want to receive a book you pay for go elsewhere. DO NOT USE ABEBOOKS AND DO NOT USE GREENER BOOKS EITHER. I will be reporting both of them to trading standards.
Nick Gibbins
GBBook not delivered Ordered a book from this company, which still hadn't arrived three weeks later. Company promised to dispatch a replacement, which a further three weeks later also hadn't arrived. They did not give tracking information for either book. When I enquired again, I was told that they did "not have another copy to send" - it's not clear that they ever had the book they were claiming to be able to sell. The fact that I had to explicitly chase them for a refund speaks poorly of them.
A saunders
GBOutstanding customer service I inadvertently missed half my address off when placing my order 🙄 I emailed Greener books and they immediately confirmed they had had added the missing address details. My book arrived, in perfect condition, and very quickly with the correct address hand written with the amendments on the envelope. Five star customer service! Happy customer 😊
JULIE DAVIES
GBUnimpressive Ordered an out of print book from this company. It did not arrive after a reasonable time. Was told a replacement would be sent immediately. Also did not arrive. Although I have been given a refund, I shall be avoiding them in future. One book not arriving is understandable, the second time it makes you wonder if the book was ever posted or even if n stock.
Siobhan P
GBExcellent customer service Excellent customer service. My book was delayed being delivered - but this was due to Post Office strikes, not the fault of this company. Immediate, professional responses. Book in excellent condition. I'm really surprised at some of the reviews, as I consider this some of the best customer service I've had in a long time - it's getting rarer than hens' teeth! Would happily use & recommend Greener Books.