Nervous at first due to negative reviews, but pleasantly surprised I almost cancelled my order via Biblio given all the negative reviews for both Biblio and Greener Books, but I've had an excellent experience with both. After reading on the Greener Books page on AbeBooks that sometimes heavier books require extra payment for postage, I got worried and emailed both Biblio and Greener Books querying this. They advised me that my book had been shipped with no extra payment needed. Communication was great throughout and I felt confident in my purchase. When I received my book, I was delighted to find it in very good condition. It was described as "good" which concerned me, but again both sites put my worry to rest. I would highly recommend them based from my experience.

So disappointed as I was so looking forward to enjoying a good read☹️ Hello. Unfortunately I have to let you know how disappointed with the condition of the book as I was so looking forward to reading it. Waited patiently as also so late from the original delivery date from you😞The book’s in a poor grubby condition & I can’t enjoy reading it. I understand it’s 2nd hand & never had such a poor service.

The worst experience ever The worst experience ever I have ordered a dictionary for my daughter, I didn’t receive it and when emailed them I got a reply saying this order didn’t placed through our system and when sent the confirmation email they reply later we refunded you but I didn’t get anything into my bank account It ended up by ignoring my email. I am really disappointed.

DO NOT BUY FROM GREENER BOOKS!!!!!!! DO NOT BUY FROM GREENER BOOKS!!!!!!! Ordered a book from Greener Books Ltd through ABE Books. Not delivered. No response to my complaint. Seems to be standard practice for them reading emails below. In process of reporting to relevant authorities.

Great customer service. This company has excellent customer service. I ordered a book which had stains inside it even though it was described as being in good condition. I let them know and sent photos, and they immediately refunded me in full. There was no hassle. They normally send books in the condition they describe, but this on somehow was missed, but they immediatly rectified it. Thank you Greener Books!