Very annoyed First time of using Greener Books and it will be the last, Ordered my book on 21 December 2023 and I am still waiting for it to arrive and its now 13th January 2024. I am very angry. Suggest anyone ordering books should avoid this Company.

Extremely impressed - excellent service Just received a pre-owned book from this great company. It arrived promptly and was in better condition than I expected. Considering it was a large and heavy book - and was very reasonably priced - I really don’t know how they can supply them post free. Extremely impressed, and will definitely use again.

No Book, No Email, Needed Refund No confirmation email after order on 4th of April submitted via the Greener Books website. None of the 3 books ordered were received. On messaging they claimed an order confirmation email had been sent (none received even in my junk mail). They also stated that the parcel could not be located on their end and that it should have been received by now. The actual replies when contacting customer services were prompt and the refund was too so 2 stars rather than 1. I have concerns though that the company is linked to BritBooks (the refund came via them) which concerns me as I had similar issues with BritBooks. A search online seems to suggest the owners are similar between these two companies as well. Overall I wouldn't buy from their website if you want to receive a book.

Outstanding customer service I inadvertently missed half my address off when placing my order 🙄 I emailed Greener books and they immediately confirmed they had had added the missing address details. My book arrived, in perfect condition, and very quickly with the correct address hand written with the amendments on the envelope. Five star customer service! Happy customer 😊

TERRIBLE The book was described as good condition, never. It looked as though it had been picked up at a car boot sale, a charity shop would have probably sent it for recycling. It was a children's book and was bent, grubby and with a tea stain on it. Be very careful, you could be lucky if you are looking for a specialist book. The title 'Greenerbooks' gives the indication that you may be supporting the environment.