customer
GBThe worst experience ever The worst experience ever I have ordered a dictionary for my daughter, I didn’t receive it and when emailed them I got a reply saying this order didn’t placed through our system and when sent the confirmation email they reply later we refunded you but I didn’t get anything into my bank account It ended up by ignoring my email. I am really disappointed.
A saunders
GBOutstanding customer service I inadvertently missed half my address off when placing my order 🙄 I emailed Greener books and they immediately confirmed they had had added the missing address details. My book arrived, in perfect condition, and very quickly with the correct address hand written with the amendments on the envelope. Five star customer service! Happy customer 😊
Mrs. Marvin Matthews
GBGreat customer service. This company has excellent customer service. I ordered a book which had stains inside it even though it was described as being in good condition. I let them know and sent photos, and they immediately refunded me in full. There was no hassle. They normally send books in the condition they describe, but this on somehow was missed, but they immediatly rectified it. Thank you Greener Books!
Nick
GBTERRIBLE The book was described as good condition, never. It looked as though it had been picked up at a car boot sale, a charity shop would have probably sent it for recycling. It was a children's book and was bent, grubby and with a tea stain on it. Be very careful, you could be lucky if you are looking for a specialist book. The title 'Greenerbooks' gives the indication that you may be supporting the environment.
JULIE DAVIES
GBUnimpressive Ordered an out of print book from this company. It did not arrive after a reasonable time. Was told a replacement would be sent immediately. Also did not arrive. Although I have been given a refund, I shall be avoiding them in future. One book not arriving is understandable, the second time it makes you wonder if the book was ever posted or even if n stock.