Horrible company Horrible company! Don’t do what most normal companies do and check statuses of parcels out for customers. Was told to contact parcel company myself had no idea who they were city plus or yodel. Company said parcel had been delivered yet yodel said it was with tg supples?? No notice left cards for “two failed delivery attempts” don’t know who was the bigger clowns tg supplies or City plus/yodel … pathetic!

Horribly disgusting customer service Horribly disgusting customer service. My parcel shows as delivered and the pic of the delivery is in a random glass recycling box, but that is not my house. When I contacted them, I've been told to contact the delivery company and not them. Absolutely horrible, never order from them if you really respect your money and yourself!

In my personal experience for roffing… In my personal experience for roffing supply they are simply great. Everything was soo smooth from start to finish. Hire again soon.

Great Product. I have mixed feelings about this company. Firstly I would like to say that the product itself, the lean to, is top quality. Decent wood and parts and is fairly easy to assemble if you really put a lot of time planning it out before putting it up, it took two days for 2 of us for the 6x3m. The Product itself I’d say is 5 stars. The company however, really need to improve on their customer service/support, the other comments are spot on, they do not respond to emails quickly and they certainly never answer the phones. I had some questions regarding the instructions but gave up and had to guess and when your working on this you want to speak to someone. In Short the product is amazing but because of the lack of customer support on the phone I would only recommend using them if you’re a confident builder, but if you do get stuck or have questions you’re on your own.

Avoid at all cost's I ordered polycarbonate and trimmings, for well over £800. Before I placed the order they couldn't be more accommodation and said 'it will be with you in 3-5 days' I made it clear I had a carpenter booked. After the order was paid, the service was shocking and just dropped away. It was very long waiting times for delivery (3weeks) lack of customer service/care and lax response (telephone and email). They wouldn't give me a time slot or day for delivery. Unbelievably I had to help a grumpy lone driver, carry 4×3 metre heavy sheets up a long rd in wind and rain. And to top it of, the polycarbonate was very poor quality, air bubbles and marks all over. The company don't care and will take absolutely 0% responsibility. They will keep referring back to their terms and conditions in a sarcastic automated response. I have summarised my experience here so its not to long winded. I don’t usually leave reviews BUT I would avoid this company at all cost and spend your hard earned cash elsewhere.