Use a more reliable supplier. Have been worned. Read the reviews first. Warning / Warning / Warning.. As other disgruntled customers have said can't give less than 1 star, even zero star's is far to high a rating for this company. Dealing with this company is non existent, voice message when ringing states there all busy dealing with orders so send an email or use the online chat. Communicating with then is well like pulling teeth, provide the info and yet is still wrong, deliveries do not turn up. Told to ring the freight company but they fail to understand the contract is with themselves not the freight company. Anyway rang the freight company to be told can't give you any info apart from they don't know where the plastic sheets are as they deal with TG Supplies. Chased again to be told have sent replacement sheets and will be delivered Mon. Guess what didn't turn up. Chased TG Supplies to be told will arrive by end of week. Messaged them to say am away from the Frid, informed SHOULD be there before Frid. Messaged back to say should isn't good enough as needs to arrive Thurs. Then they ignored further communication. Sums up dealing with this company.

Placed an order for only a few pounds… Placed an order for only a few pounds early November and sure I requested delivery, I live 2 hrs drive away. I tried to call the number provided to be greeted by a voicemail helpfully advising to use the 'online chat' or send an email. I have sent several emails with no reply. The online chat shows as active, but no reply. I cannot get through to the company and I'm not driving 2 hrs for something that cost £11. Extremely unsatisfied customer, there are no excuses why someone cannot return my contact/calls. Strongly advise not to use this company, they need to rethink their customer service.

Avoid at all cost's I ordered polycarbonate and trimmings, for well over £800. Before I placed the order they couldn't be more accommodation and said 'it will be with you in 3-5 days' I made it clear I had a carpenter booked. After the order was paid, the service was shocking and just dropped away. It was very long waiting times for delivery (3weeks) lack of customer service/care and lax response (telephone and email). They wouldn't give me a time slot or day for delivery. Unbelievably I had to help a grumpy lone driver, carry 4×3 metre heavy sheets up a long rd in wind and rain. And to top it of, the polycarbonate was very poor quality, air bubbles and marks all over. The company don't care and will take absolutely 0% responsibility. They will keep referring back to their terms and conditions in a sarcastic automated response. I have summarised my experience here so its not to long winded. I don’t usually leave reviews BUT I would avoid this company at all cost and spend your hard earned cash elsewhere.

Excellent supply and delivery… Excellent supply and delivery experience from TG Supplies in March 2023. 3 separate orders and deliveries for a self build Pergola comprising planed treated timber, Roofing bars and polycarbonate sheets cut to size. Quality of timber great, all parts to order correct and sheets cut just as we had measured them. All in all brilliant and would use and order from this company again. Thank you

Horrible company Horrible company! Don’t do what most normal companies do and check statuses of parcels out for customers. Was told to contact parcel company myself had no idea who they were city plus or yodel. Company said parcel had been delivered yet yodel said it was with tg supples?? No notice left cards for “two failed delivery attempts” don’t know who was the bigger clowns tg supplies or City plus/yodel … pathetic!