Best site Best site, Fast shipment, everything as expected. Thanks TG supplies!

I ordered products from this company I ordered products from this company - with half of them missing - very poor customer service and disorganised dispatchers. please don't order from here

Company sent incorrect size parts and… Company sent incorrect size parts and refused to support with their error. Terrible service and all they needed to do was replace the erroneous parts they sent. They advised that they only allow 48 hours after delivery for items to be checked, but this is clearly contrary to trading standards which they shall find out soon enough.

Mixed review I would liked to have given a more positive review as TG Supplies products and costs appear good and competitive and their delivery cost is exceptional That’s the good news!! Unfortunately if it was possible to give zero stars I would have. The company does not answer the telephone!!! 21 attempts over 5 days. When they do answer on line chats they rarely ever answer the question asked. Despite paying TG Supplies for delivery they take no responsibility for any delivery issues. TG Supplies would do well to find another courier as DX Express are certainly not doing them any favours.

Would never use agin I have only given 1 star as you have no option but to give at least 1! This has to be the worst service we have ever experienced. Ordered sheeting cut to size when it arrived it was cut to the wrong length. Contacting them was/is a nightmare, eventually got a response to say replacements will be sent to be delivered by Friday the following week! The following week the sheets that were cut wrong were collected but no replacements were sent. I contacted them again a nightmare & was told it takes 48 hours to get a response from the transport department, given they sent these out wrong I asked if it could be expedited apparently this was urgent, I had to wait 48 hours. I received very sarcastic responses from them a few saying "when we know you will know!" with times they responded to me but not a whiff of when the replacement sheets would be with us. I explained our end customers work was now very delayed but they do not give a damn! A whole day of online chat & still no further just lots of sarcasm, I requested a full refund & was advised I would need to wait another 48 hours as they need to see if they have been despatched or not! The sheets turned up the end of the following week after the originals were returned. What company can't see when their own goods are being despatched & be happy with the way they treat their paying customers! I could go on but I think you get the gist..... Had I read the reviews first I would not have gone near them!