I mean, I guess? I received the book in ok condition. It was just wrapped in plastic so the edges were a bit munched on. Otherwise fine. Their shipping sucks; very anxiety producing. It took a whole 13 days for me to receive it, from the day I ordered it. So if you're pressed for time, this isn't your place. After being unable to track my package, I contacted them about it & they were nice. If you take into consideration the price that you're paying (average of $20?), the service is fair.

Awful service I ordered a book on August 16th, a few days before classes started, and it's now August 30th and the end of the second week and I still haven't received the book. I emailed customer service and haven't heard anything back. The site is cheap, but I would just go with Amazon because they're at least reliable.

Books arrived damaged and won't allow exchange books arrived damaged and someone called Justin replied in email that they would only refund 15% of the listing price. I requested for an exchange but Justin claimed that they did not have any other copied of the book. However, their website clearly indicated that there were 8 more copies of the same book. They are simply lying and cheating customers. Do not buy from them!

Excellent service I ordered a textbook for my daughter at 1/3 price it was from Amazon. I got extremely worried when I read the negative online reviews... I hadn't looked before I placed my order. I sent them an email requesting the tracking number and expressing my concerns. I received a prompt and friendly reply, including the tracking number. I paid for 2 day shipping and received the book in 3 business days (there was a weekend involved). Book was in excellent condition... it was the correct book with no issues of any kind. This was my only experience with Alto Books, but it was excellent.

You get what you pay for Shipping for the book took a few days longer than what I paid for. The packaging was not very good quality, but the book is the correct book and for what I paid for it it seems like a good deal. It would be better if it shipped in time and if tracking information was available. A tracking number was provided, however I was only given information when it was a day out and before that had no idea how long it would take or where the package was.