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GBSo I ordered a textbook through them… So I ordered a textbook through them and still haven't received anything at all I tried calling during their times and it seems like the number is faulty and wrong. Tried emailing them as well but nothing so far and also paid for fast shipping because i need it ASAP its already been 16 days later. This is horrible customer service and service in general. I Highly recommend not to order anything from this site
Charles Anderson
GBNever received the book my wife ordered… Never received the book my wife ordered a month prior to needing for a Christmas tradition. Multiple emails saying it was on way and at the time of this review still nothing. Sent emails, left phone messages nothing. Until I receive the book or a refund or both can not and will not recommend this retailer in any form.
Daniel Claud
GBYou get what you pay for Shipping for the book took a few days longer than what I paid for. The packaging was not very good quality, but the book is the correct book and for what I paid for it it seems like a good deal. It would be better if it shipped in time and if tracking information was available. A tracking number was provided, however I was only given information when it was a day out and before that had no idea how long it would take or where the package was.
PG
GB"For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY." Purchased a textbook for use in the U.S. The cover of the book we received says "For Sale in India, Pakistan, Nepal, Bangladesh, Sri Lanka, and Bhutan ONLY." It is clearly not the book we need. Altobooks would only issue a refund if I paid for return shipping. If Altobooks reverses their position and pays for return shipping, I will update this review.
DeAnna Powell
GBAlto Books I ordered a book from Alto for nursing school. I received the book on time and everything. The only issue I had was I was missing a few chapters and some of the pages were upside down. I have been trying for 4 weeks to get my partial refund, but no luck! I keep getting emails saying it’s been processed but I haven’t seen anything. This has forced me to get my bank involved. Im not happy with their service and how they handle things. Other than that the books are legit and cheap which is a benefit.