So I ordered a textbook through them… So I ordered a textbook through them and still haven't received anything at all I tried calling during their times and it seems like the number is faulty and wrong. Tried emailing them as well but nothing so far and also paid for fast shipping because i need it ASAP its already been 16 days later. This is horrible customer service and service in general. I Highly recommend not to order anything from this site

I mean, I guess? I received the book in ok condition. It was just wrapped in plastic so the edges were a bit munched on. Otherwise fine. Their shipping sucks; very anxiety producing. It took a whole 13 days for me to receive it, from the day I ordered it. So if you're pressed for time, this isn't your place. After being unable to track my package, I contacted them about it & they were nice. If you take into consideration the price that you're paying (average of $20?), the service is fair.

ABSOLUTE GARBAGE ABSOLUTE GARBAGE! Purchased a book and received an International Version. Their BS site says they will provide return shipping for mistakes but had to pay out of my own pocket. The book was received by these clowns and I was told twice that I would be refunded and still nothing! DO NOT DEAL WITH THESE CLOWNS! I will be paying them a visit when I visit San Jose early next year to personally recoup my refund and give them a taste of their own medicine... See you soon Justin K!

No trust, no honor, and no letting of giving my information anymore Just like someone else, I received an international version of the book I needed, claiming to be the same material, only some questions were missing, and all question values are different. The worse is that the book was labeled new, but arrived with damage that appears to have been there before shipment. The 14 money back guarantee for damaged products and payment for postal shipment isn't true since I have an email from Justin K. telling me they are willing to offer partial refund. I may have to convince a magistrate or a jury that they just found a way to get rid of damaged goods and go against their word when people wish to send it back. Their phone number isn't real, and they only communicate by online messages with 1 business day waits for email responses. I am an EE/EET major at SIU in Carbondale Illinois named Jason Bischoff if anybody wants to verify with me my experience before giving this company any information.

Terrible!! Terrible!!! I ordered set of textbooks. It was delivered on time but PREVIOUS edition instead of advertised. Send multiple e-mails and called them without getting any response. I ordered books from different places but have never had with kind of experience. As I understand fraud is something normal for this company.