Lie, Cheat, and Steal I wish there was an option for negative stars. We were with this company(Fortis) for 9 months. We signed up for their cash discount program(should pass fees onto the customer), they set it up incorrectly and admitted to doing so. They were drafting 3% of our settlements each day out of our account rather than charging the customer. This cost us around $20,000 and they refuse to take responsibility for the financial loss. To say these guys lie, cheat, and steal is an understatement. Stay far far away. They stole this money from us with no recourse. They will steal from you and brag about it later.

They don't fulfil their word about ££ Not enough feedback. One mentoring meeting the signal was horrid and then my mentor and the company never rebooked that meeting. Just messaged me see you in 2 weeks. Says an hour a day would make it work, unfortunately it didn't for me. Good people good human beings. But after 3 or 4 months and 4 different types of trying to get the business going, none of the methods worked(for me) so I then decided to step back and respectfully ask for the refund. As they promised. Emails back and forth for weeks. And nothing. At least after the 4 months we've worked together and decided it wasn't for me. They would and could have paid me back. They didn't, so careful when reading the waiver. Just unhappy about the refund policy. My new mentor said. Well let them know how you feel. And I did.

Second Time And Still Great! When I first signed up, I had nothing but good things to say. Today, when I upgraded my account, they outdid themselves. Every time I need something, They are there for me. I couldn't be happier. I won't hesitate to recommend them to anyone needing merchant services (in fact, I already have).

It took 5 phone calls and many attempts… It took 5 phone calls and many attempts to fix issues with the terminal that you provided us. Finally after threatening them to change providers, they sent a machine that works. Then once received and hooked up, I could not batch out without a password, which I do not want nor could the tech remove from the system. No follow thru or customer relations whatsoever. They finally sent me a machine that worked and did not require a password to batch out. I would give them a 4 star review.

Completely unprofessional Called to cancel services which initially took over a month. Then to find out they only canceled 1 of 3 services we had with them when we should have only had one. 3 months later we have been charged over $800 and when we called back the had no record of us ever calling nor could they figure out anything helpful. This company has been completely awful to solve our problems with us and they just act dumb. Do NOT waste your hard earned money on this scam of a company. You'll never get your money back.