Know your provider, Fortis is a shell game Years of use, millions processed, they are hidden deeper than the Biden Family Crime syndicate. After hours of calls, diggind, handoffs and frustration, I find the rood of the issue. Confront them. When I cancelled my account, they say i didnt cancel all the way. Zero dollars processed for a year, and they keep taking $127/MO. Refused to refund even with my proof of cancellation and gave me 90 days. I swear, card processers are akin to the scum of the earth.

BlueDog was truly a key member of our… BlueDog was truly a key member of our team from putting together our business plan, banking, to and through contstruction and an incredibly successful opening. We were provided 24/7 support every step of the way with a strong understanding of our uniques needs and experience. Strongly recommend these folks, as they provide all of the merchant processing services of the others but on a a small business level. Thank you!!!!!

Excellent customer service Excellent customer service! Sales rep Archie G. was so helpful getting everything setup for my new business. Super friendly, and upfront with what they do. I highly recommend Blue Dog! Thank you for having such commitment to your customers and I am very excited to use the virtual terminal in my store!

Avoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.

Lie, Cheat, and Steal I wish there was an option for negative stars. We were with this company(Fortis) for 9 months. We signed up for their cash discount program(should pass fees onto the customer), they set it up incorrectly and admitted to doing so. They were drafting 3% of our settlements each day out of our account rather than charging the customer. This cost us around $20,000 and they refuse to take responsibility for the financial loss. To say these guys lie, cheat, and steal is an understatement. Stay far far away. They stole this money from us with no recourse. They will steal from you and brag about it later.